BBB Accredited Business Profile



(800) 967-8526


4020 E Indian School Rd
Phoenix, AZ 85018-5220
Additional Phone Numbers
  • (678) 607-4166
  • (888) 428-7295
  • (770) 919-2429
  • (404) 669-8319
  • (404) 292-8400
  • (770) 268-4060
  • (770) 689-1470
BBB File Opened: 12/04/1998
Contact Information
  • Principal: Mr. Gregg Sullivan, President
  • Mr. John Caputa, General Manager
  • Benjamin Carter
  • Mr. Terry Gripp, General Manager
  • Mr. Jerry Hendley, General Manager
  • Mr. Anthony Jackson, General Manager
  • Mr. Ivan Koltai, General Manager
  • Mr. Sam Lazzara, General Manager
  • Mr. Ken Morgan, General Manager
  • Mr. Robert Mulkey, General Manager
  • Roz Summers

Business Category
  • Auto Dealers - Used Cars
Alternate Business Names
  • Drive Time Service Center
  • Ugly Duckling Car Sales
  • Drive Time Corporation
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.