This Business Is Not BBB Accredited

Gwinnett Mitsubishi

Gwinnett Mitsubishi

(678) 417-2277

Gwinnett Mitsubishi

18 years in business
3020 Commerce Ave
Duluth, GA 30096-5806
Additional Phone Numbers
  • (888) 808-5955
  • (404) 421-8255
  • (404) 766-0875
Additional Email Addresses
  • ben@gravityautos.com
  • sheri@gravityautos.com
Additional Website Addresses
BBB File Opened: 04/08/2004
Business Started: 03/01/1999
Business Started Locally: 12/15/2014
Business Incorporated: 08/05/1999 in GA
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Fawad Ahmad, CEO
  • Mr. Behzad Nazari, Director of Compliance
  • Customer Service: Ms. Sheri Price
Business Category
  • Auto Dealers - New Cars
  • Auto Dealers - Used Cars

Products & Services
This company offers the retail sale of automobiles.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Business Alert

BBB has received numerous complaints from consumers regarding the business practices of Gwinnett Suzuki. Consumers allege they are promised a tag and/or title within a required time period, and they are not receiving until well after the expiration date.

Other consumers state that the business does not pay off their trade-in in a timely manner, which then causes previous loan issues and some credit reporting issues.

One of the business responses r... Read More

Ad Review

In May 2016, BBB questioned this firm's advertising appearing on their website. We found the following advertised claims:

http://www.gwinnettsuzuki.com/dealership/about.htm
We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center.

http://www.gwinnettsuzuki.com/service/index.htm
We pride ourselves on accurate estimates, courteous service and superio... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Gwinnett Mitsubishi include:

  • 91 complaints filed against business
  • Failure to respond to 23 complaints filed against business.
  • 5 complaints filed against business that were not resolved.
  • Advertising issue(s) found by BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Gwinnett Mitsubishi

THIS BUSINESS IS NOT BBB ACCREDITED

Gwinnett Mitsubishi

Customer Review Rating:

100%

Composite Score: