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Find a Location

Jim Shorkey Gainesville Nissan has 1 locations, listed below.

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    Business ProfileforJim Shorkey Gainesville Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/28/2022

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We offer a selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, a parts centers in house.

    Products & Services

    This company is an automobile franchise for new and used cars, parts, service and repair.

    Business Details

    Location of This Business
    2400 Browns Bridge Rd, Gainesville, GA 30504-6027
    BBB File Opened:
    2/11/2002
    Years in Business:
    34
    Business Started:
    2/1/1990
    Business Started Locally:
    1/1/1994
    Date of New Ownership:
    3/28/2022
    Business Incorporated:
    3/28/2022
    Accredited Since:
    7/28/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jim Shorkey Auto Group
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mike Engle, Executive Manager/Co-Owner
    • Ms. Elizabeth Robosky, Marketing Director
    • Ms. Emily Headrick, Marketing Specialist
    Contact Information

    Principal

    • Mr. Mike Engle, Executive Manager/Co-Owner
    • Ms. Elizabeth Robosky, Marketing Director
    • Ms. Emily Headrick, Marketing Specialist

    Customer Contact

    • Ms. Elizabeth Robosky, Marketing Director
    Additional Contact Information

    Fax Numbers

    • (770) 535-0871
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I recently purchased a vehicle from *** Shorkey Cadillac on Feb 7, ****, the next day Feb 8, ****, I contacted the dealership to cancel the *** policy and have been calling and leaving several messages to cancel the *** insurance that was purchased to no avail. After a week of calling and leaving messages I was able to speak with a finance manager (*****) who requested information which I submitted via the sales rep. I called back a few days later and was advised by ***** that my information was passed onto ******* the finance manager for my deal and I have left ******* several message to with no response. After numerous attempts to call the dealer, I was able to get a hold of ******* and he informed me that I needed to contact the finance company to have the insurance cancelled, which I have never heard of before. Nonetheless, I contacted both the finance company and the *** Insurance holder and was advised that the process has to be completed by the dealer. I then called back the dealer several times and have left messages for ******* and have not received any callback to date. I reached out to the sales person for my deal and he advised that he would get with finance with all the information provided and that I would receive a call, again to no avail. I want to have the *** policy cancelled and the dealer/finance staff is giving me the run around getting this cancelled.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Craig M

    1 star

    01/05/2024

    I have worked out a deal with this dealership and saw they had lowered the internet price so I called them to ask if they would take that lowered price off the price we had spoken about and they claimed **** the manager had COVID and that the vehicle was pulled for service. These are unscrupulous tactics that dealerships play with people and it is a horrible example of a good dealership and no one should buy from this dealership.

    Local BBB

    BBB Atlanta & NE Georgia

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