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Find a Location

ResiHome, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ResiHome, LLC

      3630 Peachtree Rd NE Ste 1500 Atlanta, GA 30326-1598

      BBB Accredited Business

    Business ProfileforResiHome, LLC

    Property Management
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.19/5stars

    Average of 85 Customer Reviews

    Customer Complaints

    141 complaints closed in last 3 years

    38 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/15/2021

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    ResiHome, LLC is a national property management company offering new construction and newly renovated rental homes. ResiHome offers resident support, 24/7 maintenance, and an online portal for maintenance requests and payments.

    Products & Services

    This Company offers Property Management

    Business Details

    Headquarters
    3630 Peachtree Rd NE Ste 1500, Atlanta, GA 30326-1598
    BBB File Opened:
    5/10/2012
    Years in Business:
    12
    Business Started:
    9/9/2011
    Business Incorporated:
    9/9/2011
    Accredited Since:
    11/15/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kristin Jones, Marketing Manager
    • Complaint Handler
    • Katie Hamby, Resident Relations Manager
    • Hayden Woods, VP of Operations
    Contact Information

    Principal

    • Complaint Handler
    • Hayden Woods, VP of Operations

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    141 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/12/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    ResiHome has been a nightmare to work with. When I began renting from then I filed an application for rental and qualified, paid $500 to place a hold on the rental I wanted. Got all my documentation in timely and signed a lease , paid my security deposit and other fees. After my lease had begun 2 days before driving 1500 miles to move in, I was informed that another family moved into the house I had under lease and that even though I had all of my worldly belongings loaded in a moving truck, my wife and me and our 5 children would not have a house to move into when we got to *******. I was forced into signing a lease for a different house so that we were not homeless and was promised concessions that were only partially delivered. There were hidden fees including an additional 2% that was added to every payment made that were not in the lease. Since the original house was more expensive I overpaid my security deposit for the house I moved into and still have not receive that portion of my security deposit back and we are almost a year later. ResiHome is unresponsive, deceptive, conniving, and will stonewall you, wearing you down until you acquiesce. Do not rent a property from this company. Their leases are completely one sided and they refuse to modify the lease at all.
    Read More

    Customer Reviews

    85 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard M

    1 star

    04/10/2024

    Corrupt company. Stole my ****** deposit and I didn't even move in. I had to pay that to see their lease. Their lease is dirty and corrupt. I told them I didn't want to live there so they stole my money. All of there bad reviews are true. YOU HAVE BEEN WARNED. ******************** ******* got me. 3-5-2024

    Local BBB

    BBB Atlanta & NE Georgia

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