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          Pine Knoll Apartments has 1 locations, listed below.

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            Business ProfileforPine Knoll Apartments

            Apartments

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            7/30/2007
            Business Management
            • Susan Nevins, Owner
            Contact Information

            Principal

            • Susan Nevins, Owner

            Customer Contact

            • Susan Nevins, Owner
            Additional Contact Information

            Fax Numbers

            • (475) 453-0258
              Primary Fax

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            The manager charged us twice for the application fee also charged me another admin fee . Made me turn the electric on in my name a month and a half early . Keeps changing move in date . Keeps making me take days off of work to bring paperwork but she dosnt show **. She hangs ** in our faces multiple times . Has told us she dosnt care if we go somewhere else she already has 500 dollers from us for free. She keeps lying and asking for more money when we agree and ask for paperwork and we show up she says leav the money and she wont show up. She hasnt show us the apartment yet but wants us to bring 800 more with no move in date when we originally discussed the first. She is the rudest nastiest person ever and a thief .

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Matthew H

            1 star

            01/30/2024

            This is the worst apartment complex in Clayton County . The maintenance man is a creep. The landlord is argumentative. They look for thing to bother you about and threaten to kick you out if you complain I have been sent several letters saying they want to evict me even though I'm paying and I'm quite. The ********* had a personal vendetta against me because I called her a heartless robot . She treated to not give me the apartment so I said what I said I already gave her 500 dollars in application fees at this point . She called the cops on me for calling her a heartless robot then told them I didn't do anything. I took my keys and the torture started . I posted every interaction between me and the complex to warn people away and let them know not to come here . They won't let me out my lease but they threaten to kick me out every 2 weeks . They are attempting to make me homeless . Hopefully it doesn't work

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