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Find a Location

Embarcadero Club Apartments has 1 locations, listed below.

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    Business ProfileforEmbarcadero Club Apartments

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2210 Sullivan Rd, College Park, GA 30337-6504
    BBB File Opened:
    12/5/2007
    Business Management
    • Michelle Goedeker, Manager
    Contact Information

    Principal

    • Michelle Goedeker, Manager

    Customer Contact

    • Michelle Goedeker, Manager
    Additional Contact Information

    Fax Numbers

    • (404) 763-9610
      Primary Fax

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/23/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I applied for an apartment in the middle of August at Embarcadero Club Apartments. I paid $123.50 which included an application fee and a background check fee. And my mother also paid $123.50. Within 2 weeks they called and stated that I was denied because I work on tips and they were not sure how often I would make tips. That statement was so disrespectful and rude. My sister who is a traveling nurse reapplied since I got denied for the apartment. The application was put in 2 weeks before today. They called my sister and told her that she was also denied because she did not have a steady job. Unbelievable. At this point, my sister and I were upset and confused because we wasted time and money for almost a month. The only thing that I want back is my money because they wasted my time. It shouldn't have taken them 2 weeks just to tell me and my sister the nonsense they told us. All they're doing is taking the applicant(s) money and then denying them. I'm sure they've done it to someone else too.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Imani W

    1 star

    07/31/2023

    My AC unit has been out for 2 weeks with the apartment consistently ***** degrees. Ive been having to stay elsewhere for the time being while no one including management seem to understand the magnitude of this issue. I can hardly get anyone to answer the phone because it just hangs up, no voicemail system. Theyve expressed that there are only 2 maintenance workers for 400 apartments. Apparently they are extremely behind and are only taking care of AC units meaning they will not be prioritizing any other type of work order. Not something a resident wants to hear. Especially because I had to take a shower recently at my apartment & the hot water didnt work. And Ive also had a work order for a light fixture put in multiple times since November 22 that has yet to be fixed. So at this point the unit is becoming completely not habitable. Ive been here for 2 years and these types of issues didnt occur until they changed management. Its becoming an absolute nightmare to live here. They are apart of a large corporation Ventron so im not sure why they havent been able to send help until they are staffed appropriately. Avoid this place at all cost.

    Local BBB

    BBB Atlanta & NE Georgia

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