Customer Review Solutions

Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review.

Why BBB Customer Reviews are Different:

  • BBB processes customer reviews in an ethical, fair, unbiased manner and we do it consistently
  • Your BBB evaluates every customer review before posting them
  • You can challenge the identity of the reviewer before theh review is posted
  • BBB does't post ANY anonymous reviews
  • Every submitted review is sent to the busienss before posting to our website
  • Protects the identity of the submissions by not posting personally identifiable information
  • Validates the email address of all reviewers
  • Your BBB can work with both parties to help resolve any issues


BBB offers you a simple mobile app to help you to get good Customer Reviews on your profile.  It's as simple as:

  1. Download the FREE app and assign it a device key
  2. Your staff uses the app to send a text to the consumer
  3. Consumer received the text, opens it, writes a review and submits
  4. After the verification process is complete (usually 3-10 days) the review will be available to the public on your BBB Business Profile.


Harness the power of BBB Customer Reviews TODAY with this FREE App.  To find out more, please visit: