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Find a Location

Griffin House Interiors, LLC has 1 locations, listed below.

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    Business ProfileforGriffin House Interiors, LLC

    Window Coverings
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/9/2022

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers custom home furnishings.

    Business Details

    Location of This Business
    20 E Township St, Fayetteville, AR 72703-2844
    BBB File Opened:
    11/16/2005
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    6/10/2022
    Accredited Since:
    11/9/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    5
    Alternate Business Name
    • Greenvalley Window Solutions
    Business Management
    • Mrs. Marla Webb, Owner
    • Mr. Griffin Webb, General Manager
    Contact Information

    Customer Contact

    • Mrs. Marla Webb, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul B

    1 star

    01/02/2024

    I placed an approximately $20,000 order with Griffin House Interiors in June, 2023 for woven wood window coverings for my home. After all of the incorrect measuring, incorrect ordering, incorrect installation my project was finally completed on December 22, 2023; almost six months later. They never let me know the status of my order. When I called to get a status they did not return my calls. The only way I could get information was to drive to their store, go in and ask. This was my experience. This actually happened. P.S. I was told by the installer on December 22nd that they get me a wand to open/close the shade in my garage; thus far it hasn't happened and I doubt that it ever will.

    Griffin House Interiors, LLC Response

    01/05/2024

    I appreciate your feedback and I apologize sincerely for your frustration. Here at Griffin House we take pride in providing the best possible service to every customer. Unfortunately on occasion there are production issues that cause delays which are out of our control. Every business experiences this.  In this instance the order came in incorrectly made, not due to measuring incorrectly, but due to production issues. We explained this and received permission to reorder the shades. We installed every shade as it arrived and communicated eta's on remaining shades consistently. We made every effort to rectify this difficult situation. The wand was ordered just before Christmas, and we will install it as soon as it arrives. All of our customers are important to us, and as frustrating as it has been, I hope you understand that your situation is an exception and not typical of our high standards of service.

    Local BBB

    BBB Serving Arkansas

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