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Find a Location

Malco Motors has 1 locations, listed below.

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    Business ProfileforMalco Motors

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/1/1999

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16838 Interstate 30, Benton, AR 72019-2902
    BBB File Opened:
    9/8/1998
    Years in Business:
    28
    Business Started:
    8/23/1995
    Business Incorporated:
    8/23/1995
    Accredited Since:
    3/1/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Richard Mohler, General Manager

    Customer Contact

    • Mr. Rick Malmstrom, President/Owner
    • Mr. Richard Mohler, General Manager
    • Mr. James Moore, Head Salesman
    Additional Contact Information

    Fax Numbers

    • (501) 315-1670
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christopher J

    1 star

    02/02/2024

    I was really happy with malco after buying 3 vehicles from them. Over the years their service was excellent although we have purchased a fourth vehicle from them and the motor failed before it was paid for. We proceeded to purchase a motor install from them and agreed with sales manager *** to do the install for $3500, we gave them $1500 up front and when we got the car back found out it was a used motor from jb auto salvage and was charged 4500, then they proceeded to charge us $750 for a warranty, then another )$750 for a clutch that was not needed nor was it ever approved or even brought up to us. After 3 weeks we started having trouble and it was a head gasket failing and dumping water through the exhaust,I brought it to their attention and had an oil change scheduled and the oil change was their part of upholding the warranty, took it in and was told they couldn’t change the oil because the motor needed service then told me they would contact me the very next day to set up a time to drop the vehicle off and that they could not and would not supply a loaner while the car was down. I called several times and was always hung up on and they never followed up so I proceeded to make the repairs my self to the head gasket issue, change the oil my self and then called back and was told that they would not refund my $750 for the warranty that they would not uphold they would not refund the $750 for the clutch they charged us for that was not ever done by the way and that they would not credit anything to our account and hung up on us. Their service and customer satisfaction has went completely down hill and they have become a very terrible dealership and I do not recommend anyone buying from them as they are scam artists full of greed.

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    BBB Serving Arkansas

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