This Business Is Not BBB Accredited

Windstream Communications, Inc.

Windstream Communications, Inc.

(501) 748-7000

Windstream Communications, Inc.

33 years in business
4001 N Rodney Parham Rd
Little Rock, AR 72212-2442
Additional Phone Numbers
  • (501) 687-2870
  • (800) 347-1991
BBB File Opened: 08/14/2006
Business Started: 01/01/1984
Business Started Locally: 07/17/2006
Business Incorporated: 12/15/2005 in AR
Type of Entity
Contact Information
  • Ms. Francis Frantz, Secretary
  • Mr. John Ebner, Treasurer
  • Ms. Judith Lemke, Vice President
  • Principal: Mr. Tony Thomas, CEO
  • Mr. Bob Gunderman, CFO
  • Customer Service
  • Mr. Paul Olson, Sales Executive
  • Mr. John Harvey, District Sales Director
  • LaTasha Stallworth
  • Kristi Moody, Deputy General Counsel

Business Category
  • Telephone Communications
  • Internet Services
  • Telephone Service - Long Distance

Additional Information
  • On November 8 2009, Windstream Communications, Inc. completed the purchase of Nuvox.
Alternate Business Names
  • Windstream
  • Cavalier Telephone
  • McLeod Communications
  • Nuvox
  • Norlight, Inc.
  • Talk America
  • Paetec Communications

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 


Additional Complaint Information

According to BBB files, Windstream Communications, Inc. has a pattern of consumer complaints alleging slow or inferior Internet speeds. Consumers typically allege th... Read More

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being ... Read More

Government Action

In an Order dated February 24, 2014, the Chief of the Enforcement Bureau of the Federal Communications Commission (FCC) adopted a Consent Decree between the FCC and ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Windstream Communications, Inc. include:

  • Failure to respond to 5 complaints filed against business.
  • 4 complaints filed against business that were not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Windstream Communications, Inc.


Windstream Communications, Inc.

Customer Review Rating:


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