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Find a Location

Moix RV has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Moix RV

      1213 Collier Dr Conway, AR 72032-4723

      BBB Accredited Business
    • Moix RV

      PO Box 321 Conway, AR 72033-0321

      BBB Accredited Business

    Business ProfileforMoix RV

    RV Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/10/2007

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Moix RV has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Moix RV

        1213 Collier Dr Conway, AR 72032-4723

        BBB Accredited Business
      • Moix RV

        PO Box 321 Conway, AR 72033-0321

        BBB Accredited Business
      Location of This Business
      1213 Collier Dr, Conway, AR 72032-4723
      BBB File Opened:
      7/30/1999
      Years in Business:
      48
      Business Started:
      1/1/1976
      Accredited Since:
      7/10/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Contact Information

      Principal

      • Mr. Michael Moix, Owner

      Customer Contact

      • Mr. Michael Moix, Owner
      • Mr. Jimmy Carrall, Manager
      Additional Contact Information

      Fax Numbers

      • (501) 327-6595
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/06/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      November of 2020 I purchased A 2014 FOREST RIVER CRUSADER 5TH WHEEL RV from **** RV in Conway Arkansas. This purchase was made while in the process of selling my home in Myrtle Mississippi and working in Little Rock Arkansas. It was for me to live in while waiting for the house to sell. I financed the RV through TTCU of Oklahoma for $28,146.03 also made a down payment of 900.00. making the entire sale price 29,046.03. The Camper was delivered 12th of November. The person that brought the camper was reckless with it and in the process of parking it he backed into the front of the camper. He also while setting it up broke the door latch. Moix was notified and offered to replace the door or just refund 500 for it. We were assured that the unit had been thoroughly inspected and that everything was in working order. Needless to say the propane tanks were empty and many things were wrong with the RV. 1. Roof Leak, 2. Heater not working,3. Stove vent not working (had a birdnest in it, tells me they did not inspect it). 4. Leak behind commode. 5. Screen door was broke, 6. Leather couch peeling after first time sitting on it. This is just the beginning of the nightmare. I filled the propane tanks and tried to turn the heat. We started to smell gas and the heater wouldnt start. They sent someone out to look at it. He had to order a part and said it was fixed. NO it wasn't and we were smelling gas. The Camper was then taken to Moix for repairs. 12/10-12/13 at moix for repair Heater/ leaks 12/15-12/22 at Moix for repair heater and roof again 01/10/2021-01/14/2021 back for repairs again roof and heater 01/15 video of heater not working sent to Manager BACK AND FORTH TO MOIX 5 TIMES WITHOUT FIXING 01/18 Camper to Moix again New roof on unit and still leaking heater still not fixed FEB THROUGH APRIL- tired of moving in and out of unit House sold and moved out to my home in April notified them to get it fixed, they broke the auto leveler and didnt pickup til 07/15
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laurie E

      1 star

      08/22/2023

      Horrible horrible place to do business. The parts are in Korea waited 5 + months for them to repair our tractor while the whole time the secretary lied abut the part was in , and when on explaining the wiring harness was difficult to install, when the part wasn’t even there. When we did get out tractor back, someone broke the clips and bracket the held the air conditioner and heater in, then tried to fix it with adhesive. The air conditioner and radio doesn’t work now. When I call to address the issue, the secretary said “We do not want anything to do with your tractor, go take it back where you bought it , and that we did the damage . The tractor is 3 yrs old and of that 3 yrs 5.5 months it has been on Moix of Conway Ar lot. The owner was no help but to say we will fix the the clips and bracket

      Moix RV Response

      08/23/2023

      First I would like to point out that this customer review is for Moix Equipment & Toy Company, LLC in Conway, not Moix RV. In response to this customer review, I would like to point out that at no time did anyone with Moix Equipment & Toy Company state "we did the damage". In fact, we admittedly deny having anything to do with breaking a bracket, and especially trying to "fix it with adhesives". I spoke with Ms. E**** personally about this, and even though we deny having broke the bracket, I agreed to cover the cost of the bracket. We also spoke with representatives from Kioti to verify that the wiring harness we replaced had no connection to the radio or air conditioning on this tractor. I do sincerely apologize for the delay in getting the parts from Kioti, however I would also point out that at no time did our service advisor or anyone else employed by Moix Equipment Toy Company lie to Mrs. E****.

      Local BBB

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