Business ProfileforBale Chevrolet Company

Bale Collision Center on 100 N Cross St, Little Rock, AR 72201 bid on my Subaru 2019 to fix the damage from an accident promising my insurance that they will fully repair the car. Dropped my car off to Bale on Feb 7, 2023 and received my car back on March 7, 2023. Insurance paid around $5000 and I had to pay for the deductible which is $500. When I went out to see my car after I paid the condition did not look good. Both driver and back passenger doors were not shutting fully and not opening easily. There were big gaps were water goes in. When I pointed out the problems, they told me to bring the car back tomorrow so they can work on it again. Which I did, however I had to take the car back because the isolation on the doors were lacking and the car was leaking large amount of air and there was bent on one of the doors. They took my car back for repair on March, 14 and March 18 again to fix the door and leakage problem. Same day of March 18 I had to take the car back because this time my passenger side mirror would not work/move. Long story short, the car two doors are still not closing how it is supposed to be, there is still large air leakage and the driver side mirror is malfunctioning. I took the car another repair place and they told me that they will fix the issue for good because it was easy to do it from the very beginning. I do not wish to pay this out of pocket, and I like Bale to refund my $500 money so I can use it to get my car actually fixed. The whole process was not only unpleasant but almost cost my livelihood. Having to take so many days of excuses to deal with this was inconvenient. They did not have to bid on it and needed to be honest about what they are capable of or not capable of. They were dishonest to my insurance and me with their promises and it is rather unethical. . The repair was so bad that my car door was all crocked and bended and was not closing fully.