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          Arvest Mortgage has 1 locations, listed below.

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            Business ProfileArvest Mortgage

            Mortgage Banker
            BBB accredited business

            Contact Information

            801 John Barrow Rd Ste 1

            Little Rock, AR 72205-6599

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            Email this Business
            (501) 716-5600

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            Customer Reviews

            3.39/5

            Average of 70 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            49 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/21/2007

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            801 John Barrow Rd Ste 1, Little Rock, AR 72205-6599
            Email this Business
            BBB File Opened:
            5/21/2007
            Years in Business:
            27
            Business Started:
            4/1/1997
            Business Started Locally:
            9/1/2004
            Business Incorporated:
            4/4/1997
            Accredited Since:
            5/21/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Arvest Bank
            Related Businesses
            Business Management
            • Ms. Brooke Woodward, Mortgage Servicing Correspondence Supervisor
            • Mortgage Compliance
            Contact Information

            Principal

            • Ms. Brooke Woodward, Mortgage Servicing Correspondence Supervisor

            Customer Contact

            • Ms. Jessica Trantham, Regional Customer Service Manager
            • Mr. Andrew "Drew" Gordon, Litigation Supervisor/ Vice President
            • Mr. Slade Camp, Director of Mortgage Loan Servicing
            • Mr. Drew Keathley, Mortgage Servicing Correspondence Manager
            • Mr. Jonathan Curtis, Mortgage Servicing Correspondence Lead
            • Ms. Leah Capel, Correspondence Specialist 2
            • Ms. Amber Underwood, Correspondence Specialist 2
            • Ms. Stefanie Gooding, Correspondence Specialist 2
            • Ms. Brooke Woodward, Mortgage Servicing Correspondence Supervisor
            • Mr. Wayne Duncan, Director of Mortgage Loan Servicing
            • Ms. Sara Bolek, Division Manager
            • Mr. Matt Kendall, President/CEO
            • Mortgage Compliance
            Additional Contact Information

            Fax Numbers

            • (501) 716-5763
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            49 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            we are negative by the amount of a check you sent us back in March or April that we deposited within the 120-day time frame/void after date listed on the check. What do we need to do for the check to either become processable or to get another check? We are also happy to take you to small claims to get this resolved, but if we can do so amicably that would also work as well. The account was under the name Michel **** on the property located at  He is copied here and can also be reached by phone at   Our new address to reissue a check to is   We no longer have access to the mailbox at  Thank you
            Read 48 More Complaints

            Customer Reviews

            70 Customer Reviews

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            Most Recent Customer Review

            Sarah B

            12/30/2023

            Do not trust this mortgage company to help you with recovery post covid. Like many folks I had to defer my mortgage payments after being laid off from both of my jobs during covid. Even once I was hired back (at a lower salary) covid as well as economic changes affected my ability to make my payments causing more months to be deferred. While the company says they want to help customers keep their homes, after numerous attempts to get a modified loan I keep getting told conflicting information from employees (you can never speak to the same person twice and they rely on notes in the computer to understand the situation, which have not been helpful) they have also said they have tried to contact me multiple times to speak to me when I have had no calls from them. I have resorted to emailing them. They did not respond to my email regarding a payment that needs to be made on January 1 until 5:42 PM on the Friday before New Year’s weekend. They will be closed Monday for the holiday and the loss. Mitigation department is not open on weekends, so therefore it is impossible for me to get ahold of anyone to speak about this payment due.
            Read 69 More Customer Reviews

            Local BBB

            BBB Serving Arkansas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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