BBB Accredited Business Profile

Wirt's Jewelry, Inc.

Wirt's Jewelry, Inc.

(501) 835-8659

Wirt's Jewelry, Inc.

53 years in business
6911 John F Kennedy Blvd
North Little Rock, AR 72116-5312
BBB File Opened: 09/02/2010
Business Started: 01/01/1965
Business Started Locally: 01/01/2007
Business Incorporated: 10/15/1973 in AR
Type of Entity
Corporation
Business Management
  • Ms. Kelli Mayfield, Manager
Contact Information
  • Ms. Cindy Rouse, Owner
Business Category
  • Jewelry Stores
  • Watch Bands
  • Watch Dealers
  • Jewelry Repair
  • Watch Repair
  • Jewelry Appraisal
  • Jewelry Designers

Additional Information
  • Per company's statement: Wirt's Jewelers has a 30 day money back guarantee on all merchandise returned 30 days after the purchase date. Items that are non returnable are custom made, clearance, lay-a-ways, engraved, damaged, altered, or re-sized. Any...
  • Per company's statement: Wirt's Jewelers has a 30 day money back guarantee on all merchandise returned 30 days after the purchase date. Items that are non returnable are custom made, clearance, lay-a-ways, engraved, damaged, altered, or re-sized. Any returned item must be in the original packaging with a copy of the sales receipt. All merchandise will be inspected by our Quality Assurance Department before any credits or exchanges are made to the purchaser. Layaway Policy Funds paid on layaway are nonrefundable. Items in layaway may be returned to stock and a store credit will be issued to the purchaser. A minimum payment of $15.00 should be made at least every 30 days. Lay-a-ways must be paid in full by the 1 year anniversary of the accounts establishment. Accounts that are 60 days over due will be notified by phone and payment should be made in 1 week of notification. The minimum payment will increase to $30.00 to cover both payments that are past due. Accounts that are 90 days past due will be returned to stock without further notification. Custom Design and Repairs Policy 50% deposit is required on repairs over $100.00 and ALL custom design. All items repaired have a 6 month warranty on the repair that was preformed. If repairs are recommended and owner opts out of the recommended repair that warranty is voided. Custom design and repairs are nonrefundable. Items are to be picked up and paid in full within 30 days of completion of repair. If payment can not be paid in full before the 30 days a layaway may be established for the repair. After completion of the repair we will call the owner to let them know that the repair is completed. If after 90 days of completion of repairs the item is not paid in full or placed in layaway, we have the right to sell the item to the public for the cost of the repair.

Products & Services
This company offers products from customized engagement rings to watch repairs. Some of their popular lines are Pandora Jewelry, True Romance engagement rings, You Me We Diamonds, and Bella Cavo by Kelly Waters. They are most known for repairs and custom design.
Alternate Business Names
  • Wirt's Jewelers
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
3
BBB accredited business

A+

Overview

This company is a family owned and operated jewelry store. Including three generations of jewelers, the Wirt family has been serving Central Arkansans for over 50 years with their jewelry needs!

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Wirt's Jewelry, Inc.

Wirt's Jewelry, Inc.

BBB ACCREDITATION SINCE 02/07/2017

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: