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          Find a Location

          Access Community Credit Union has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Access Community Credit Union

              6401 Bell St Amarillo, TX 79109-6626

              BBB Accredited Business
            • Access Community Credit Union

              PO Box 7407 Amarillo, TX 79114-7407

            • Access Community Credit Union

              201 Tascosa Rd Amarillo, TX 79124-1638

              BBB Accredited Business
            • Access Community Credit Union

              2531 Paramount Blvd Amarillo, TX 79109-1707

              BBB Accredited Business

            Business ProfileforAccess Community Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/10/1999

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Access Community Credit Union has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Access Community Credit Union

                6401 Bell St Amarillo, TX 79109-6626

                BBB Accredited Business
              • Access Community Credit Union

                PO Box 7407 Amarillo, TX 79114-7407

              • Access Community Credit Union

                201 Tascosa Rd Amarillo, TX 79124-1638

                BBB Accredited Business
              • Access Community Credit Union

                2531 Paramount Blvd Amarillo, TX 79109-1707

                BBB Accredited Business
              BBB File Opened:
              6/1/1985
              Years in Business:
              70
              Business Started:
              6/1/1953
              Business Started Locally:
              6/1/1953
              Accredited Since:
              5/10/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Business Management
              • Mr. Keith Hubbard, Vice President of Operations
              • John Hays, President/CEO
              Contact Information

              Customer Contact

              • Mr. Keith Hubbard, Vice President of Operations
              • Breanna Long, Location Manager
              • Krista Hays, Location Manager
              • John Hays, President/CEO
              Additional Contact Information

              Fax Numbers

              • (806) 353-2533
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/13/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              My Name is **** ***** Arjon I have an account with Access Community Credit Union. I was divorced on 09/20/2023 I took a copy of the divorce decree to the bank and told them that the vehicle that was on loan with them had been awarded to my Ex-Wife and as stated on the Divorce Decree she was to keep up with her own payments on the vehicle. I opened a separate account due to the fact that I was told that money for her loan would not be taken out of my account since it was a separate account only with my name. On 11/08/2023 a withdrawal of 327.00 was taken out of my account. On 11/09/2023 I went to the credit union and explained to them that even though my name was on that vehicle it was my ex-wife sole responsibility to keep up with and maintain her expenses. They disputed that the divorce decree ordered by a Judge was Nol and void in regard to financial situations. I gave no one permission or no one from this credit union reached out to me telling me they would be withdrawing money from my personal account that is not linked to my ex-wife. On 11/09/2023 I closed out my account due to Access Federal Credit Union withdrawing money out of my account without notifying me or asking for my authorization. The employee told me that they could go into my account anytime and take my money for my ex-wife vehicle. I have a Divorce Decree that states different. I would like the Department who governs credit union (the nine-member Credit Union Commission) to be notified of the incident.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB of Amarillo

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