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Find a Location

Auto Connection has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Connection

      2600 NE 6th Ave Amarillo, TX 79107-5602

    • Auto Connection

      5215 River Rd Amarillo, TX 79108-4603

    • Auto Connection

      408 S McMasters St Amarillo, TX 79106-6887

    Business ProfileforAuto Connection

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Connection has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Connection

        2600 NE 6th Ave Amarillo, TX 79107-5602

      • Auto Connection

        5215 River Rd Amarillo, TX 79108-4603

      • Auto Connection

        408 S McMasters St Amarillo, TX 79106-6887

      Location of This Business
      2600 NE 6th Ave, Amarillo, TX 79107-5602
      BBB File Opened:
      3/26/2010
      Years in Business:
      19
      Business Started:
      7/22/2004
      Business Started Locally:
      7/22/2004
      Contact Information

      Principal

      • Mr. Chelsea Furrow, Owner

      Customer Contact

      • Paul Goad, Sales Manager
      • Mr. Chelsea Furrow, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/28/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I put down 1500 on a chevy malibu the man told me everything was fine with it the car only ran for a week took it to them to fix when I got the car back the car was not fixed I have proof of messages how they spoke to me and try to put words in my mouth I asked to trade car they say they don't have any when they do and then ask for money back the ignore you
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      V. A.

      1 star

      07/27/2023

      I would never in my life recommend some here to get a car dropped 1500 on a car to only run for 1 week have took it in to them to fix it said they did that was a lie I have screen shots of how they talk to me and try an out words in my mouth they a disrespectful and just scam you

      Auto Connection Response

      08/01/2023

      The customer has completely misstated the facts. First all vehicles are sold AS-IS, however we offered to look at the vehicle and try to repair the issue. The customer refused to bring the car in and let us look at it. The customer refuses to pay her payments. She is just complaining to justify nonpayment.

      Customer Response

      08/22/2023

      I told yall I wasn't gonna pay on a car that did not run and you guys knew it had problems you took advantage that day I walked in to get that car and told you the trouble I had going on and the recent loss we had but you did not care I've only spoke to the owner once he the one who sold me the car and never talked to him again it was some rude lady who some how has a job all Auto connection is gonna do to yall is rip you off so please please do not buy from them their shop is dirty an office the will give your info out to strangers and lie out of their *** I have not ever made a complaint on a car place until now but if you look really good you will find they have alot of complaints so please don't give them your money I have proof of everything even have camera outside my house that have footage of the guy that lied to pick up the car these people are not worth a dime of yalls

      Local BBB

      BBB of Amarillo

      BBB Reports On

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