101 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Betti O
1 star04/05/2024
Star should be Zero stars! DO NOT EVER BUY a WIG from Wigsis. They lie regarding timeline it takes to receive the wig and will make it extremely difficult to guarantee it works and full refund if it hasnt been worn and still has the tags on it. I have spent weeks getting jacked around via email by a service person by name of ******. ***************** needs to stop or block this company from ever doing any type of online business in the **.Review from Doreen M
1 star04/04/2024
I ordered a wig from this company and when I received it about a month later, it was wrong color and it did not fit. I have had 14 emails go back-and-forth trying to return this item and they give me the runaround saying will give you 15% off. If you keep the wig we think it looks good. How do they know? Especially after I told them it doesnt fit. I told them yesterday I was turning them into the BBB. I have followed all of their instructions for the refund and still they wont give me the address to return it. Dont do business with this company.Review from ZAYDOON O
1 star03/30/2024
I am also another victim to this company, you can by these wigs for 10 dollars , ZERO quality ,wrong color, wrong size and 30 days policy is BIG NO, i tried through emails but it is all scam,each single time they aske for some thing else, and when i returned it after 3 days to the shipping address they use but it came back as they are no longer at this address, . BE AWARE every one. SCAM BUSINESS...SCAM BUSINESS...SCAM BUSINESS....SCAM BUSINESS.Review from Kathleen W
1 star03/21/2024
I bought 3 wigs totaling $330 from Wigsis, an online company. The seller offers a returns policy. I cannot use these wigs as they are the wrong color and do not fit. I have contacted them on numerous occasions and they say the color looks good to them. Keep the wigs and we will give you 15% off your next purchase. Then they offered 20% off. Then they said they would send me another wig free. They say they are a non-profit and do all the work themselves. They just keep giving me the runaround. I have requested a return address label and refund which they indicate they are unable to give. I sent them pictures of the wigs which are still in the box which was part of their return policy.Review from Mildred G
1 star03/15/2024
I bought a wig over $200 I am a petite older woman. I would not have ordered a wig without trying it on. The only reason I bought from this company is they say on their website "Customer Friendly Returns: We make returning simple with 30 days from ship date,$o restocking fees, **************, and prepaid shipping labels.After many emails they offered me a small compensation. Never the full amount.Very disappointed that I was ripped off and now I see so many others.Review from Wendell S
1 star03/01/2024
Well it looks like I'm just another victim of the scam order the wig for my wife who is losing her hair and ended up getting a wig that look like road kill no refund $202 thrown out the window this should be against the law for consumers being ripped offReview from Wanda S
1 star12/16/2023
I thought I purchased a human hair wig and it turned out to be a blend! I emailed them and told them they took advantage of a bald chemo patient! Out $200!Review from Liz S
1 star09/18/2023
This business is a scam, do not buy anything from this website!! The pictures are nothing like the product and trying to get a refund is a nightmare.Review from Angela S
1 star05/18/2023
Ordered a ******** looked nothing like the picture. Poor quality, then the worst customer service!!!!!! After I told them I wasnt happy with the wig, they asked me to keep the ********** would refund ****************************************************** They dont offer quality *************** do not care about customer satisfaction. I finally told them I would just throw away the wig. If I could give a zero star rating, I would.Review from KELLI F
1 star04/03/2023
THE POLICY FOR RETURNS/EXCHANGE WAS SIMPLE AND TO THE POINT ON THEIR WEBSITE. HOWEVER, THAT IS NOT SO. WIG I ORDERED LOOKED NOTHING LIKE THE ONE RECEIVED AND I WANTED MY MONEY BACK WHICH IS CLEARLY WRITTEN ON THEIR WEBSITE. TOLD THEM TO PLEASE NOT DRAG THIS ON OVER MY ABLE TO RETURN DATE. I EVEN EMAILED THEM THEIR OWN POLICY. I RECEIVED AN EMAIL ON 3/31/23 THAT STATES A DECISION ON 40% REFUND WOULD BE MADE AND THAT THE RETURN PROCESS WILL TAKE 1 MONTH OR SO BECAUSE THIS KIND OF REFUND WILL BE QUICKER MORE EASILY FOR US. FOR THEM????????? I WOULD NEVER RECOMMEND THIS COMPANY FOR ANYONE NEEDING A WIG, EVER! IF I COULD DO A NO STAR THAT WOULD BE MY RATING.
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