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            Customer ReviewsforJimmie Jack Fishing Lodge

            Fishing Charters
            Multi Location Business
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            1 Customer Reviews

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            • Review from Julie K

              1 star

              11/30/2022

              DO NOT GO HERE UNLESS YOU WANT TO BE EXTREMELY DISAPPOINTED. WHAT THEY ADVERTISE VERSUS WHAT YOU GET IS COMPLETELY DIFFERENT. THEY ALSO KNOWING USED ***** TO SHIP OUR FISH WHEN THEY HAD BEEN HAVING MASSIVE ISSUES WITH IT. HALF OUR FISH WAS LOST AND DELIVERED A DAY LATE CAUSING US TO LOSE SOME OF OUR FISH. IT HAS TAKEN THEM OVER 3 MONTHS TO PAY US BACK OUR SHIPPING COSTS BUT HAVE NEVER MADE IT RIGHT OTHER THAT THE SHIPPING. STAY THERE AT YOUR OWN RISK. ****************** was listed as, (direct from the website) Prime Rib, Steak, ******* King ***** ******* Halibut, Salmon, Jumbo Prawns, Scallops. We had Prime Rib twice and had to basically beg to get King ***** The entire house banned together to get this. We may have had halibut but it does not come to mind. Also, the appetizers showed oysters and I never saw those. August 20 fly in fishing trip and our guide was ***** When we arrived back to the house we were met with a not so happy dinner staff. We had dinner and left as we felt a little uncomfortable.August 21,another fly in and had **** again as our guide. We felt slighted by the dinner crew last night it was really much worse tonight. We just ate our meal and retreated to our rooms. August 22 was our final trip and it was on the **** out of ***** with captain *** This was by far the worst trip we had. The deck hand was a young gal that had only been doing her job for around two weeks and she kept trying to tell us how to fish. Again, being from ****** and fishing all our lives we pretty much know how to fish. The boat was pretty disgusting. The head on the boat had a full litter can of used toilet paper that looked and smelled like it had not been cleaned in quite some time. The bait used was rotten, yes we are pretty aware of what rotten bait looks and smells like and this was very ROTTEN.

              Jimmie Jack Fishing Lodge Response

              12/05/2022

              We have been in business since ****, and have many happy guests and friends. We use ***** to ship fish and have a 99% delivery success rate with *****. In this case the guest was refunded her cost of ***** from us even before the ***** claim was settled. ***** claims can take time. We take pride in everything we do here at Jimmie Jacks and it is unfortunate that this guest was very difficult to please. As for the baitit was smelly on purpose and used to attract halibut to the boat. We will continue to give excellent service at Jimmie Jacks, and continue to improve on everything we do.

              Jimmie Jack Fishing Lodge Response

              12/05/2022

              We have been in business since ****, and have many happy guests and friends. We use ***** to ship fish and have a 99% delivery success rate with *****. In this case the guest was refunded her cost of ***** from us even before the ***** claim was settled. ***** claims can take time. We take pride in everything we do here at Jimmie Jacks and it is unfortunate that this guest was very difficult to please. As for the baitit was smelly on purpose and used to attract halibut to the boat. We will continue to give excellent service at Jimmie Jacks, and continue to improve on everything we do.

              Customer Response

              12/06/2022

              UNBELEIVABLE!!! this is an outrageous lie of what Jimmie **** posted in response. They claim that they have success of 99% delivery with ****** yet told us that they had numerous complaints with FEXED on the shipping of their product this past summer. They had so many that they are still processing them. They failed to disclose this to us as a customer.Regarding the bait being "smelly", yes bait is bait and smells bad. The bait they had was making everyone puke their guts up as it was beyond bad, not just "smelly". I had a conversation with Jimmie **** or at least someone posing as him on the phone and he confirmed that the particular boat, The Pogo, was indeed disgusting and that he had taken a news reporter on a trip on that at the end of the season and sternly reprimanded the captain as to the condition of the boat. Jimmie **** has bold faced lied to me on the phone and he said that he would personally follow the ***** case himself then make it right with us beyond the shipping. I never heard another word from him and in fact I kept having to email his office staff to get updates. Jimmie **** is a lying person representing a lying company. He should be ashamed as I know the truth. His is a liar.

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