This Business Is Not BBB Accredited



(330) 633-9203


50 years in business
530 South Main Street
Suite 1751
Akron, OH 44311
Fax Numbers
  • (419) 756-5319
  • (330) 499-9306
  • (330) 896-0022
Additional Phone Numbers
  • (419) 756-3333
  • (877) 772-2253
  • (419) 521-7560
  • (800) 896-9088
  • (800) 826-2983
Additional Email Addresses
BBB File Opened: 09/27/2004
Business Started: 01/01/1967
Business Started Locally: 01/01/1967
Business Management
  • Mr. Tom Law, Director of Finance Operations
  • Ms. Carol Jagger, Area Manager
  • Mr. William Jasso, Vice President of Public Affairs
  • Mr. Don Jensen, Vice President of Customer Care
  • Mr. Tom Might, President
Contact Information
  • Principal: Mr. Tom Law, Director of Finance Operations
Business Category
  • Television - Cable, CATV & Satellite
Alternate Business Names
  • Warner Cable
  • Time Warner Cable, Billing Questions Repair S
  • Time Warner Cable
  • Time Warner Cable, Repair Service
  • Time Warner Cable Northeast
  • Time Warner Cable Company
  • TCI Cablevision of Ohio Inc.


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.




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