Business ProfileforDynamerican

I called Dynamerican for a backup sewer last March 2023. I paid $225 for the service and I was advice by their technician that maintenance should be done every 2 years. Six month later I called them again September 10 for same problem. Their guy came and the first thing he did is ask if he could use my bathroom and I said yes because I thought hes going to pee but he is actually pooping. I called them for a backup sewer and this guy is pooping like what is wrong with him. After hes done he went outside and start working almost an hour later he is done charge me for $385 left my house at around 9:40 pm somewhere around there.. I made a complain the next day. Didnt hear from them for two days so I called them and their receptionist says she saw the message but didnt even bother to call me. She said she will tell her supervisor to call me. I got a call on the fourth day from the supervisor and told me he will cut me a check for $160 which I was ok with it and he said he will send someone to check whats going on inside my sewer and its up to me what I want to do after. I was told it needs to be jetted because of the roots. But then last night I have the same issue I have a backup sewer yet again its not even a month. So I called the company again And I told their receptionist that I have the same issue and told me how much would it be. I told here that I shouldnt be paying for the job that wasnt even done right the first time and the second time. She told me that its been a month I told her its not even a month. Either way I shouldnt be calling them for the same problem every month and keep paying them for not doing their job properly. I will never use this company again.