2 Customer Reviews
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Review from N. P.
1 star03/05/2023
BUYER BEWARE! If you want to eat BONES in your SANDWICHES and potentially CHOKE, by all means this place will give it to you. My family stopped in earlier today for lunch and ordered several fish sandwiches. EVERY SANDWICH had bones! We couldn't even eat them it was so bad! Thank God our 5 yr old didn't take a bite, he could of choked!! We called very upset, and we didn't get the slightest apology, nor any type of refund. "There's nothing we can do," is the best they could say to us. SHAME ON YOU. We will NEVER be back!
Adam Klein Seafood Response
03/09/2023
Unfortunately, when dealing fresh seafood, not overly processed fish like fast food locations have, bones and scales are a common occurrence. We try our best to remove any bones but in fresh fish this can occur more often than not. We have posted signs warning of this possibility and we have always been forthcoming regarding the potential of bones in any of our fish.Customer Response
03/11/2023
We seen no such signs posted, and that shouldn't excuse the potential hazard for choking to death! Instead of an apology or refund for the food we had to THROW AWAY (because ours were not de-boned) you want to turn it around on the victims and imply that we arent USED to EATING FRESH FISH!? WOW! SHAME on you! My family has been to hundreds of ************ *********** coast to coast, and NEVER encountered a problem like we found with yours. Your establishment is CARELESS with your de-boneing process and is trying to HIDE behind a "sign," that we never seen, thinking that will save you. Thank goodness a child or elderly person didn't take a bite of your death wish! This truly shows how you feel about your dollars, I mean, "customers."Review from Jasmine B
1 star04/27/2021
Sold me bad food and then told me nobody else complained. would not purchase from here you can be seriously harmed from consuming rioting fish.Adam Klein Seafood Response
04/28/2021
We did receive a phone call regarding crab legs but we told the customer to bring them back in and we could see how they were. No one ever brought anything back and we never received another call.
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