This Business Is Not BBB Accredited

Thrifty Propane, Inc.

Thrifty Propane, Inc.

(800) 879-3152

Thrifty Propane, Inc.

13 years in business
PO Box 2018
Medina, OH 44258-2018
Fax Numbers
  • (330) 662-4087
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 09/27/2004
Business Started: 04/30/2004
Business Started Locally: 04/30/2004
Business Incorporated: 04/30/2004 in OH
Type of Entity
Business Management
  • Ms. Angela D. Maloof, President
Business Category
  • Propane
  • Propane Supplies

Additional Information
  • 24 hours per day, 7 days a week
Products & Services
Business provides propane and propane tanks.


Government Action

State of Ohio Attorney General Mike Dewine vs. Thrifty Propane

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

On August 18, 2016 the business entered into a settlement with the State of Ohio Attorney General Michael DeWine in the Court of Common Pleas Medina County, Ohio.  The settlement addresses ... Read More

Pattern of Complaint

BBB files indicate that this business has a history of a pattern of complaints where consumers allege they ordered propane from the business and did not receive it in a timely manner, even when the propane was prepaid. Additionally, consumers complain that when they attempt to contact the business, they receive poor customer service.  BBB contacted the business again on January 3, 2018.


On January 15, 2018, the business provided the following r... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Thrifty Propane, Inc. include:

  • 285 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

24 hours per day, 7 days a week
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Thrifty Propane, Inc.

This Business Is Not BBB Accredited

Thrifty Propane, Inc.

Customer Review Rating:


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