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            Business ProfileBella Remodeling

            Home Improvement

            Contact Information

            857 Barlow Rd.

            Hudson, OH 44236

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            Email this Business
            (216) 577-4150

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

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            Business Details

            Location of This Business
            857 Barlow Rd., Hudson, OH 44236
            Email this Business
            BBB File Opened:
            4/8/2006
            Alternate Business Name
            • New Look Remodeling
            Business Management
            • Mr. Mark Weinhardt, Owner
            Contact Information

            Principal

            • Mr. Mark Weinhardt, Owner

            Customer Contact

            • Mr. Mark Weinhardt, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/22/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I wish we would have looked further into ****. He is extremely convincing so beware. **** was full of all kinds of bizarre excuses. He took our deposit in August 2022. He did small job for us in October (installing a ceiling fan) and then did not return until first week of December to start our actual basement remodel. He came for a few days (4 ish hours) for about 3 days to do framing and then he started not showing. additionally, he installed drywall without any insulation behind it on exterior walls, he said he would correct this right away and he never did. He had every excuse on why he was not coming but each time he came he would ask for more and more money. AGAIN, he seems trustworthy, but he is not in any sense. He has taken 18,900 from us and we have next to no work to show for it. I am beyond sick with the amount of money we have given this con artist. This is our February communication with **** Feb 2 - 10:30am-11:30am at house Feb 3 - 12:30p-2:30pm - stated he would be back with more supplies, never returned. No communication Feb 6 - text that he was sick with the flu and he would be back on Feb 7th Feb 7 - text still sick, will return feb 8th Feb 8th - text at 245p that he will be back feb 9th Feb 9th - text stating he will be back on Feb 10th with drywall, if raining he will start on can lights Feb 10th - no communication Feb 11th - no communication Feb 12th- Sent text expressing disappointment. no Response from **** Feb 13- responds with apology - states he will without a doubt have our job done by April 30 Feb 14 - no communication Feb 15 - *** asked when he would be back, he responds he will be back the 16th by 930 Feb 16 - 905am not coming, new person no showed. Back and forth communication about disappointment in current work. Reassured us the job would be done by April 30. States he will be back Tuesday the 21st Feb 21 - text at 11am, going to Home Depot then will be over. 11:40am arrival left at 1240 to go find a camera to run cam lighting. Texted at 3pm that can’t get camera until tomorrow, will be back in the morning Feb 22 - did not show, did not text with any update
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Robert M

            01/20/2024

            We hired Bella Remodeling/Custom Mark Building and Design/Bathrooms by **** *********. He uses various names. He was to remodel a bathroom and laundry room for us in March of 2023. We signed a contract of 10 payments of $3700 each. After coming up with a design plan and what we would buy and what his responsibility was, we agreed on a start date in early April. On the week he was to begin work Mark called and asked if he could push it off for another week to which we agreed. He already had a down payment of $3700. When the following Monday came around, he called off on the first day claiming a sick family member needed his attention. He then requested another $3700 to start work on Tuesday. We cut him another check, so he had $7400 of ours on his first day. He worked for about 2-3 hours on Tuesday and 2 hours on Wednesday. At this point I could see that his work was shoddy, and that he did not know how to do plumbing, on Thursday he called off work again. As Friday arrived, we found out about the BBB complaints against Mark. He worked for about 3 hours on Friday then made an excuse that he had to get an oil change on his truck and told us the rough plumbing would be finished on Saturday, and we owed him another $3700. At this point he would have about $11,100 for about 7 hours of work. The work he did was completely unusable, so I told him not to come back and we wanted our money back to which he refused. I than consulted with a licensed plumber to evaluate the work that **** did, to which they said it would all have to be torn out and start from scratch. Unfortunately, we did not do enough research and subsequently found out that he is a scam artist and has several judgements against him, for the exact same thing. We lost $7400 and hope that others do not become one of his victims.

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            BBB of Akron

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