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Find a Location

Volunteer Energy Services, Inc. has 1 locations, listed below.

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    Business ProfileforVolunteer Energy Services, Inc.

    Energy Service Company

    Current Alerts For This Business

    Alert:
    On 03/25/2022, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 2:2022bk50804. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to Ohio Southern Bankruptcy Court 170 North High Street Columbus OH 43215 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 03/25/2022

    Additional business information

    Additional Info:
    On 03/25/2022, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 2:22-bk-50804. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court for the Southern District of Ohio - Eastern Division 170 N High St Columbus OH 43215 for resubmission to that court. The case number should be entered on the form.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3162 Highland Dr, Stow, OH 44224-3034
    BBB File Opened:
    6/27/2013
    Business Management
    • Mr. Jim Coe
    Contact Information

    Principal

    • Mr. Jim Coe

    Customer Contact

    • Mr. Jim Coe

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I have AEP as my electric provider and have used their services for the last 15 + years. I was recently checking my bill for the month bc I noticed my bill had almost doubled! As Inwas looking it over I noticed that there was a charge from Volunteer Energy. I called AEP for an explanation, and basically what was said to me was we are essentially paying 2 different companies for the same service on the same bill! AEP said there was a letter sent out giving people a month (30days) to opt out of this service. Ironically, we NEVER received anything from AEP or VE giving us the option to do so (neither did our neighbors). AEP said they were allowed to do this because the town voted on this. I called and there is absolutely no such evidence of this “vote” either.

    Customer Reviews

    0 Customer Reviews

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