Business ProfileforTLC Roofing and Restoration LLC

Hired contractor for new roof, vinyl siding & new gutters & gutter guards. Have ongoing issues with gutter dripping off edge onto concrete, debris collecting in gutter not allowing water to flow. Window ledges were torn up when doing the siding, some screens were caulked shut & fixed the remains windows have not. Roofing strip was reused & not replaced as paid for. Contractor will not return calls and keeps putting me off. Want these repairs completed prior to Winter so no further damage is ***e to my home. Numerous other items such as nails through my gazebo roof which resulted in a having to remove & redo my plywood & new roofing, initial gutter downspouts were too sort & needed re***e, deck rail torn off from house, outlets installed incorrectly & needed re***e and several others. These were time consuming with calls & aggregation to gets these corrected over numerous months. As stated contractor will not return my calls & I do not my warranty to expire before these issues are resolved.

[[BBB received OH AG Complaint ID # ******* on 2/6/2024]]

Description:
Constituent hired TLC Roofing and Restoration on April 23, 2022 and states as the company would fix
one issue, they would damage something else requiring a return and more funds from the consumer.
Shutters too short and not measured correctly. States trim for windows is still in her garage as well as
siding for her home that was not put on. Consumer has issues with Gutter install and gutter screening.
Consumer unable to reach the company since October 2023. No response from the supplier to various
attempts to reach out to them.

*Please see attached.