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      Country
          Country

          Find a Location

          TLC Roofing and Restoration LLC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • TLC Roofing and Restoration LLC

              168 East Ave Ste 1 Tallmadge, OH 44278-2311

              BBB Accredited Business
            • TLC Roofing and Restoration LLC

              225 Tryon Rd Raleigh, NC 27603-3590

            • TLC Roofing and Restoration LLC

              105 E Front St STE 207 Monroe, MI 48161-2160

            Business ProfileforTLC Roofing and Restoration LLC

            Roofing Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/16/2012

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            TLC Restoration is a general contractor. We provide exterior services for both commercial and residential properties.

            Business Details

            This is a multi-location business.

            Find a Location

            TLC Roofing and Restoration LLC has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • TLC Roofing and Restoration LLC

                168 East Ave Ste 1 Tallmadge, OH 44278-2311

                BBB Accredited Business
              • TLC Roofing and Restoration LLC

                225 Tryon Rd Raleigh, NC 27603-3590

              • TLC Roofing and Restoration LLC

                105 E Front St STE 207 Monroe, MI 48161-2160

              BBB File Opened:
              3/17/2011
              Years in Business:
              13
              Business Started:
              2/1/2011
              Business Started Locally:
              2/1/2011
              Business Incorporated:
              3/4/2011
              Accredited Since:
              3/16/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              10
              Alternate Business Name
              • TLC Restoration LLC
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              By Appt. Only
              Su:
              By Appt. Only
              Business Management
              • Mr. Donald Dew, Owner
              Contact Information

              Principal

              • Mr. Donald Dew, Owner

              Customer Contact

              • Mr. Donald Dew, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/06/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered

              Hired contractor for new roof, vinyl siding & new gutters & gutter guards. Have ongoing issues with gutter dripping off edge onto concrete, debris collecting in gutter not allowing water to flow. Window ledges were torn up when doing the siding, some screens were caulked shut & fixed the remains windows have not. Roofing strip was reused & not replaced as paid for. Contractor will not return calls and keeps putting me off. Want these repairs completed prior to Winter so no further damage is ***e to my home. Numerous other items such as nails through my gazebo roof which resulted in a having to remove & redo my plywood & new roofing, initial gutter downspouts were too sort & needed re***e, deck rail torn off from house, outlets installed incorrectly & needed re***e and several others. These were time consuming with calls & aggregation to gets these corrected over numerous months. As stated contractor will not return my calls & I do not my warranty to expire before these issues are resolved.

               

              [[BBB received OH AG Complaint ID # ******* on 2/6/2024]]

              Description:
              Constituent hired TLC Roofing and Restoration on April 23, 2022 and states as the company would fix
              one issue, they would damage something else requiring a return and more funds from the consumer.
              Shutters too short and not measured correctly. States trim for windows is still in her garage as well as
              siding for her home that was not put on. Consumer has issues with Gutter install and gutter screening.
              Consumer unable to reach the company since October 2023. No response from the supplier to various
              attempts to reach out to them.

              *Please see attached.

              Read More

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Eve G

              5 stars

              03/07/2024

              Wonderful company to do business with. Very professional and courteous. The roof is perfect. I am one happy customer.

              Local BBB

              BBB of Akron

              BBB Reports On

              BBB reports on known marketplace practices.

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