Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          FirstCredit, Inc. has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • FirstCredit, Inc.

              3250 W. Market St., #304 Akron, OH 44333

              BBB Accredited Business

            • FirstCredit, Inc.

              PO BOX 630838 Cincinnati, OH 45263

            • FirstCredit, Inc.

              Grand Forks, ND 58201-5957

            • FirstCredit, Inc.

              2633 McKinney Avenue Suite 130 Box 516 Dallas, TX 75204

            • FirstCredit, Inc.

              5400 Orange Ave #200 Cypress, CA 90630-1809

            Business ProfileFirstCredit, Inc.

            Collections Agencies
            Multi Location Business
            BBB accredited business

            Contact Information

            3250 W. Market St., #304

            Akron, OH 44333

            Get Directions
            Visit Website
            (330) 864-4422

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/20/2002

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Debt Collections

            Products & Services

            This company provides innovative revenue cycle solutions to hospitals, health systems and integrated physician practices through an array of eligibility and receivables management services.

            Business Details

            This is a multi-location business.

            Find a Location

            FirstCredit, Inc. has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • FirstCredit, Inc.

                3250 W. Market St., #304 Akron, OH 44333

                BBB Accredited Business

              • FirstCredit, Inc.

                PO BOX 630838 Cincinnati, OH 45263

              • FirstCredit, Inc.

                Grand Forks, ND 58201-5957

              • FirstCredit, Inc.

                2633 McKinney Avenue Suite 130 Box 516 Dallas, TX 75204

              • FirstCredit, Inc.

                5400 Orange Ave #200 Cypress, CA 90630-1809

              Location of This Business
              3250 W. Market St., #304, Akron, OH 44333
              BBB File Opened:
              9/27/2004
              Years in Business:
              38
              Business Started:
              1/1/1986
              Business Started Locally:
              1/1/1986
              Business Incorporated:
              12/12/1995
              Accredited Since:
              12/20/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • FCI
              Business Management
              • Mr. Timothy D. Sheeler, President & CEO
              • Ms. Angela Mumaw, Collections Manager
              Contact Information

              Principal

              • Mr. Timothy D. Sheeler, President & CEO

              Customer Contact

              • Ms. Jennifer Seek, Human Resources
              Additional Contact Information

              Fax Numbers

              • (330) 873-2476
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I receive excessive calls from this company. When I go to the website listed on the statement it shows a different Logo than the name on the statement and also different phone numbers. I do not feel comfortable using the website so I will pay Trinity Health directly for my bill. I attempted to pay over the phone to the number listed on the statement, however, the hold is excessive and I was not able to wait. Please do not contact me by phone/email/letter. I will pay Trinity Health directly.
              Read More
              Read 15 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Pam D

              01/20/2024

              TOTAL INCOMPETENCE!!! on Jan 20, 2024 three (3) notice of collections from First Credit addressed to my mother, that passed away on *** ** **** were received at my address stating there were amounts owed to Millennium Physician Group . Millennium Physician Group was noticed immediately via telephone, after my mother's death that she had passed away. Additionally, the attorney handling her estate notified Millennium Physician Group on Dec 14, 2023 via CERTIFIED MAIL that my mother had passed away. Despite being notified on 2 separate occasions that my mother had passed away, they turn 3 bills that total $77.74 over to First Credit, Inc for collection!!!!

              FirstCredit, Inc. Response

              01/22/2024

              Let me first say that we are very sorry for your loss. If you have not already done so, would please be in contact to update us on the specific accounts? We certainly want to have updated and accurate information.It is very possible that although you notified our client, the information was not transferred to us. We certainly want to get this taken care of.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Akron

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.