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      Country
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          Find a Location

          ABC MotorCredit has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforABC MotorCredit

            Used Car Dealers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            2.74/5stars

            Average of 23 Customer Reviews

            Customer Complaints

            88 complaints closed in last 3 years

            32 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/5/2017

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Used car sales

            Business Details

            This is a multi-location business.

            Find a Location

            ABC MotorCredit has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              9/27/2004
              Years in Business:
              33
              Business Started:
              11/1/1990
              Business Started Locally:
              11/1/1990
              Business Incorporated:
              3/8/1989
              Accredited Since:
              5/5/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Car Credit, Inc.
              Related Businesses
              Business Management
              • Mr. Sam Snellenberger, Owner
              Contact Information

              Principal

              • Mr. Sam Snellenberger, Owner

              Customer Contact

              • Mr. Sam Snellenberger, Owner
              Additional Contact Information

              Fax Numbers

              • (330) 835-6330
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              88 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/11/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Thursday 2/22/24Lisa Warranty had my car picked up from my home and took it to the Firestone shop because the transmission went out. My car is still covered under their warranty. That same day Firestone came to the conclusion that it was indeed a transmission issue and that they do not service those issues. From 2/22/24 until 2/29/24 my car sat in Firestone parking lot waiting for Lisa Warranty to send someone to pick up the vehicle. During them 7 days that the car was just sitting I contacted Lisa Warranty numerous times. They never answers the phone so you’re directed to leave a message and they say on the voicemail that your call will be returned the same day. No one called me but they did however text me. I was trying to at least get into a loner vehicle that they offer until my car was fixed. They kept telling me that I couldn’t get a loner until they had an estimate to know how long it’ll take for my vehicle to get serviced. At this point my car had already been sitting 7 days which by the way I couldn’t get ahold of anyone during them 7 days. So they finally get my car sent to a shop on 2/29/24. They texted me on Monday 3/4/24 saying they received an estimate and we will reach out to me once they have an updated claim status. I then ask if I have to wait for the claim status before I can get a loner vehicle? They responded, Yes, and will reach out to shop and will provide an update once hear back. On Tuesday 3/5/24 they then texted me they will be covering the repairs required on my car. After they sent that I then asked about getting a loner vehicle and no one responded. I haven’t talked to anyone since. I have 4 kids and lost my job because I couldn’t make it to work everyday. I’m also still responsible for a car note every 2 weeks for a vehicle I’m unable to drive. Lisa Warranty is unorganized and I feel as though they are not trying to get my car fixed. I’ve called over 20 times in one day with no answer. Now they’re not even responding back to my texts.
              Read More

              Customer Reviews

              23 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Latavio N

              1 star

              11/13/2023

              Dealership doesn’t care to help fix that they sold me a lemon & they don’t want to help or let me return or replace the car.

              ABC MotorCredit Response

              11/14/2023

              ******************** spoke with Lisa Warranty on 11/13/2023. He currently has the vehicle at an approved repair facility and we are working on the diagnosis for the vehicle issues.

              Local BBB

              BBB of Akron

              BBB Reports On

              BBB reports on known marketplace practices.

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