Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Acadiana Waste Services, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAcadiana Waste Services, LLC

    Garbage Removal
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers
    Commercial Waste Management and Disposal
    Residential Garbage Disposal
    Roll-Off Containers and Compactors
    Locally owned and operated, Acadiana Waste Services, LLC offers waste management collection and disposal services, including commercial front load collection, C&D collection, roll-off open tops and compactor services, residential garbage collection, and storm debris removal. All trucks have GPS devices which for AWS to efficiently monitor drivers and the services they provide.


    Business Details

    This is a multi-location business.

    Find a Location

    Acadiana Waste Services, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 53426, Lafayette, LA 70505-3426
      BBB File Opened:
      6/25/2014
      Years in Business:
      12
      Business Started:
      4/10/2012
      Business Incorporated:
      4/10/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 40801188K for this business, issued by Secretary of State

      These agencies may include:

      Secretary of State

      P.O. Box 94125

      Baton Rouge LA 70804

      (225) 925-2880

      Type of Entity:
      Limited Liability Company (LLC)
      Contact Information

      Principal

      • Gus Dugas, Partner

      Customer Contact

      • Gus Dugas, Partner
      • Andrew Grady, Chief Financial Officer
      Additional Contact Information

      Fax Numbers

      • (337) 451-0005
        Primary Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      The company is charging people for picking up trash and then skipping their trash. They will not answer phone calls or emails. In the past 5 weeks they have picked up my trash 1 time. Sometimes skipping some neighbors also, sometimes just me. Their googles reviews are littered with others having the same issues. How can I be forced to pay for a company that refuses to do the essential job they charge for while also not taking any calls. This should be illegal.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Trey L

      1 star

      04/10/2024

      Trash can knocked over and will leave it in a ditch full of water while full of trash and not even pick it up CSR says no they don't get out of the truck and won't do anything if trash can gets knocked over so you'll have to wait till next week

      Local BBB

      Better Business Bureau Serving Acadiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.