This Business Is Not BBB Accredited

Abilene Hotel

Abilene Hotel

(325) 672-7757

Abilene Hotel

774 East Highway 80
Abilene, TX 79601

Additional Phone Numbers
  • (325) 675-0050
BBB File Opened: 11/20/2001
Business Management
  • Principal: James Duke, Manager
Contact Information
  • Principal: James Duke, Manager
Business Category
  • Motels
Additional Information
  • On May 5, 2013, the BBB opened an investigation into this Business' health standards for it's guests after several complaints alleging unhealthy conditions. The Business failed to respond to any of our queries.The health department weren't able to assist us in our investigation. Local Police Department has been called out there several times. This business has demonstrated an unwillingness to attempt any actions to resolve consumer complaints or concerns.
  • This business has a very strict all sales final, no refunds policy.

Alternate Business Names
  • Abilene Western Inn


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Abilene Hotel include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Failure to respond to one complaint filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Abilene Hotel


Abilene Hotel

Customer Review Rating:


Composite Score:

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