BBB 5 Gestures of TrustSM: A Framework to Evaluate Your Customer-Business Relationships
Aided by the speed of technology and social media, consumer experiences can make or break a business. Today’s better businesses, therefore, must also be customer-centric, employee-focused, innovative, and environmentally and socially conscious. Utilizing the BBB 5 Gestures of Trust, businesses have a new framework to evaluate and improve relationships with their customers.