Consumers in several states have reported receiving calls on their mobile phones in which an unknown caller hangs up after one ring. When the cell owner returns the call, they are billed $19.95 for the international call fee. They may hear music, then advertising while they are unknowingly connected to a caller-paid toll service or chat line located outside the country. At $9 per minute, these calls can add up quickly.
The Caribbean area codes that appear on the caller ID often have been reported to be from the Dominican Republic (809), Jamaica (876), British Virgin Islands (284), Grenada (473) and Dominica (767).
The practice of third parties placing unauthorized charges on wireless accounts is called “cramming.” If you have fallen for this scam, be sure to alert your cell phone carrier immediately and keep an eye on you cell phone bill. The earlier you document the fraud, the better your chances of having some or all of the charges removed.
To protect yourself from unauthorized charges on your cellphone bill, BBB offers the following tips: