Educational Consumer Tips
Better Business Bureau
It happens often, a knock on the door and a contractor who just happened to be a few doors down or a street over notices you may need work done or repairs. The BBB urges consumers to ask for local references and verify that the contractor is in compliance with all local licensing, bonding and insuring requirements. Ask for identification and note the license plate number on the contractor's vehicle. Solicit two or three different bids for the work you are planning but don't automatically accept the lowest offer. Make sure all bids are based on the same set of specifications and materials. As with any business transaction, be sure to read all agreements and guarantees before signing. Do not be pressured into signing an agreement before you understand all terms and conditions. Make sure all oral promises are put into writing. Be wary of vaguely worded provisions, exclusions or limitations which could pose a problem later. Never sign a contract with sections left blank. When you choose a paving contractor, do not pay for the work in advance. Pay by check when the work is completed to your satisfaction.
The Federal Trade Commission's Three Day Cooling Off Rule gives you three (3) business days to cancel your contract with a full refund.
The contractor must give you a separate cancellation form with your contract. Be sure the contract has the date of sale recorded on it. To cancel the sale, sign and date the cancellation form and mail it so that you are sure it reaches the address given on it for cancellation by midnight of the third business day after the date of the sale.