BBB Business Review

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BBB Accredited Business since

Austintown Pawn Inc

Phone: (330) 792-7001 3700 Mahoning Ave, Austintown, OH 44515

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We at Austintown Pawn Inc., strive to meet our customer’s satisfaction.  After all customers is what makes out business. Our establishment is one of the largest in North Eastern Ohio.  All of our trained associates have over three years experience in the trade.  We are proud members of the Ohio Pawnbrokers Association and the National Pawn Brokers Association.

Some of our services include:

Loans On Gold, Silver Diamonds, tools, boats, Rv’s, Cars, Motorcycles, Crystal, Tablets, Laptops, and the list goes on and on…

No loan to LARGE or to small

Check Cashing

Check Free Billpays

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Austintown Pawn Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Austintown Pawn Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Austintown Pawn Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 19, 2000 Business started: 01/01/1992 in OH Business started locally: 01/01/1992 Business incorporated 01/09/1992 in OH
Type of Entity


Business Management
Mr. Robert Carney, President/Manger Ms. Ashely Hilbert, Treasurer/Secretary
Contact Information
Principal: Mr. Robert Carney, President/Manger
Business Category

Pawnbrokers Check Cashing Service Jewelers - Retail

Method(s) of Payment
Cash, Money Order, All Major Credit Cards

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.