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Find a Location

Zinz Construction and Restoration, Inc. has 1 locations, listed below.

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    Business ProfileforZinz Construction and Restoration, Inc.

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2004

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6495 Mahoning Ave, Austintown, OH 44515-2039
    BBB File Opened:
    11/25/2002
    Years in Business:
    21
    Business Started:
    8/1/2002
    Business Started Locally:
    8/1/2002
    Business Incorporated:
    8/16/2002
    Accredited Since:
    7/1/2004
    Type of Entity:
    Corporation
    Business Management
    • Mr. Bruce L. Zinz, President
    • Ms. Barbie Leffler, Secretary/Treasurer
    Contact Information

    Principal

    • Mr. Bruce L. Zinz, President

    Customer Contact

    • Ms. Barbie Leffler, Secretary/Treasurer
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Job started on Dec. 18 2022 and is still not finished. I tried to request the owner come see and talk to me and it never happens. I paid in full and every part of the bathroom they touched had to be redone. Just for starters tiled but never fixed the plumbing behind wall till I pointed it out. All though i told everyone the plumbing was the issue. Tolet pipe they broke tried to cover it up. Had to call other people to see if it's normal to fly forward when you sit in toilet. *** it's not so they shimed and they put in new tile floor si UT should of been level. They passed it as ok. So my friend who knows construction told them somethings wrong and take out toilet. Here they broke the pipe into concrete and my friend was right. The door they cut was way a joke. They had to call another company to make it right. They used old hinges and doorknob and told me it wasn't in contract for ***** door hinges. Which only cost **** each. They caulked my sink 2 inches wide to hide the gap in wrong cut granite sink. The backslash on sink didn't square up so the made it square which left a 8th of a inch gap that caulking would just fall through. Now my water pressure is so week my conditioner won't rinse out of hair. I had to live with my fioncee and stay with others to just bath and use bathrooms. Oh yeah I'm on chemo and have to get sick around other people so I can use there restroom to throw up. My dr. **** me to therapy from all this stress which is not by no means good on my body. That is just a few. And the lies. All the m a trial was suppost to be in. Not the tile the biggest part of the job. Had to pick out new tile. They brought it to my house. Wrong tile. Had to wait again. This is the most unprofessional company. Please no one ever use them. They also are more then every estimates I got by double. Rip off. And I have a very small bathroom. I should of spent only 8 thousand and spent double that. Lol. Also bought most the things myself. Toilet all fixtures but grab bars which they put up silver. But ordered black. So had they had to reorder and put up. This company has a quality control guy who passes everything even if he wasn't there to see the finished because he trust his workers. Who if my friend didn't know construction was not going to fix the toilet, plumbing, door, sink and God knows what else. **** just comes out to say we will make changes and make it right but stands behind their work. But if my friend again didn't know construction and for the many companys I asked and all the books I got to read up. I wouldn't know it was wrong. She the said well she doesn't know that. So don't stand behind shimed tolets when you have a tolet tip after new floor put down you should never have to shim it especially with wood. Lol. DO NOT USE THEM. I AM SICK AND IN A MESS AND BY NOW 2 MONTHS LATER HAVE TO GET LEGAL REPENSENTATION TO GET IT DONE RIGHT. PLEASE TELL EVERYONE DONT USE THEM. THAT IS JUST SOME MY ISSUES. NOT EVEN ALL. OH THEY WILL BE NICE TO YOU. I WAS BEGGING TO GET BACK IN MY HOUSE. WHO WANTS TO GO THROUGH CHEMO AND NOT BE ABLE TO BE SICK IN YOUR OWN HOME. AND THE STRESS ON ME WASNT WORTH IT. AND STILL NOT DONE WITH MY LITTLE BATHROOM THAT WAS TOLD WOULD TAKE A WEEK AND 8 HAVE ONLY ONE BATHROOM. I TRIED TALKING TO THE ***** TO PUSH THIS TO HIS INSURANCE COMPANY BUT HE WONT TALK TO ME. THEY KEEP SAYING GIVE US A CHANCE TO MAKE IT RIGHT. I GAVE YOU 2 PLUS MONTHS TO DO THIS. I have pictures through it all but it will only let me take pictures now, not get out of gallery. What a mess. And to pay more then double what other company pay. To many hands in cookie jar. They sub contract most there jobs is why.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Mary T

    5 stars

    05/04/2021

    Zinz did a fantastic job with my multiple home renovations. The quality of their workmanship is top notch. Their cost was the most reasonable of other estimates I received. They are equipped to do most any renovation or reconstruction work needed. This eliminated the need to obtain multiple estimates for different, individual jobs. The work teams were professional, friendly, and protective of the workspace and pets. The design team worked through the process to complete satisfaction. Zinz is, in a word, outstanding!

    Local BBB

    BBB of Mahoning Valley

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