BBB Business Review

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Description

Second Harvest Food Bank of the Mahoning Valley’s mission is to solicit, store, and distribute food to hunger-relief organizations in Columbiana, Mahoning, and Trumbull counties; and to provide education and advocacy. Our vision is that no one should go hungry, and we are dedicated to building a community that makes food accessible to all people.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Second Harvest Food Bank of Mahoning Valley meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This organization has been evaluated in relation to the 20 BBB Standards for Charitable Accountability.  This organization meets all those Standards.


PURPOSE:
To solicit, store and distribute food for hunger relief organizations feeding hungry people in Columbiana, Mahoning and Trumbull Counties; and to provide education and advocacy.

PROGRAMS:

Second Harvest distributes food to 152 hunger relief organizations in Columbiana, Mahoning and Trumbull counties. These organizations include church pantries, soup kitchens, homeless shelters and shelters for battered women. The Food Bank also operates 2 backpack programs that enable children to take food home over the weekend and holidays.  

FUNDRAISING:

Second Harvest Food Bank fund raises by direct mail appeals, fundraising events,planned giving  and grants.


CUSTOMER EXPERIENCE   The BBB processed no complaints about this company in the last 36 months, our standard reporting period.   This report may be based on materials provided voluntarily by the organization within the past two years.  An organization may change its practices at any time without notice.  Please understand that a BBB report is furnished solely to assist donors in making their own judgment.  This report is not to be used for fund raising or promotional purposes.  This organization is a member of the BBB.  Copyright 2004, BBB. Government Action(s) BBB has no information regarding government actions at this time. Advertising Review BBB has no information regarding advertising review at this time. Feedback to BBB Please take our Quick Survey about the format/readability of the BBB Business Review Reliability Report. Customer Complaint History


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it offers services which are outside the scope of BBB evaluations.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Second Harvest Food Bank of Mahoning Valley
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 02, 1998 Business started: 12/22/1982 in OH Business started locally: 12/22/1982 Business incorporated 12/28/1982 in OH
Type of Entity

Charity/NonProfit

Business Management
Mr. Michael Iberis, Executive Director Ms. Becky Miller, Director of Development
Contact Information
Principal: Mr. Michael Iberis, Executive Director
Business Category

Charity - Local Social Service Organizations

Alternate Business Names
Food Bank of Mahoning Valley
Industry Tips
Police and Firefighter Appeals/Solicitations Solicitations Comment
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.