BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Casal's is an Aveda Lifestyle Salon & Spa utilizing the full line of naturally derived Aveda products and signature services. We are a full service salon and day spa offering hair cuts, color, relaxers, perms and extensions. We also have a complete day spa with full and half day packages as well as a complete menu of nail services and waxing.
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A BBB Accredited Business since
BBB has determined that Casal's De Spa & Salon meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Casal's De Spa & Salon include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Thomas Ciarnello, Owner
Beauty Salons Nail Salons Health Resorts Scalp Care Skin Care Day Spas Hair Styling and Services Gift Certificates/Cards
Products & Services
Casal's De Spa & Salon sells the following brand(s): Aveda, Zoya
Casal's De Spa & Salon offers the following product(s): Hair Care, Skin Care, Body Care, Men's and aroma products including candles and sprays and oils.
Method(s) of PaymentVisa, Master Card, American Express, Discover
Refund and Exchange PolicyWe will exchange products within two weeks.
Gift Cards are non-refundable.