BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for First Place Bank include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for First Place Bank include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Joe LaPorte, Branch Sales Manager Ms. Susan Leetch, VP Branch Sales Manager III Ms. Nancy Macik, Branch Sales Manager Ms. Kathleen Marks Thompson, Regional Sales Manager Ms. Ky Pegues, Sales Manager II Mr. Todd Phillpotts, Manager Ms. Dawn Schuster, In Store Sales Leader Ms. Christy Seaberg, Branch Sales Manager Ms. Karen Sharp, Manager Ms. Kathy Shaw, Manager Mr. David Stellin, Manager Ms. Melissa Stiers, Customer Experience Manager Ms. Robin Stock, VP Branch Sales Manager III Ms. Teresa Stone, Manager Ms. Dianna Swayngim, AVP Sales Manager III Mr. Joseph Szlempa, Branch Sales Manager Ms. Lydia Taylor, Branch Sales Manager I Ms. Lisa Vallas, VP Sales Manager II Ms. Cynthia Vespa, Branch Sales Manager Ms. Dana Warren, VP Sales Manager II Ms. Eva Wilson, Branch Sales Manager Ms. Nelia Yakobchuk, Branch Sales Manager