Union Telephone Company

Find out more about Union Telephone Company:

BBB Accreditation BBB Rating Business Contact and Profile Business Management Additional Locations and Phone Numbers Customer Complaint History

BBB Program Participation Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

Union Telephone Company has been a BBB Accredited business since February 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating for Union Telephone Company

Based on BBB files, Union Telephone Company has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

Business Management

Additional company management personnel include:

Ms. Natasha Stevens - Customer Care Director
Ms. Desiree Stanton - Accounting Supervisor

Additional Locations and Phone Numbers

Customer Complaint History for Union Telephone Company

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 7 complaints about Union Telephone Company in the last 36 months, our standard reporting period. Of the total of 7 complaints closed in 36 months, 1 was closed in the last year.

BBB Program Participation

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Contracts

Consumers should be aware that signed contracts are binding legal documents describing the obligations of the signers. A contract generally cannot be broken or changed unless both parties agree. Oral promises usually do not affect the written agreement, and all guarantees and warranties should be clearly written. It is important to read and understand a contract and, if necessary, to obtain legal advice before signing it.

The Bureau advises consumers not to sign a contract containing blank spaces and never to sign a contract under pressure. Many contracts contain cancellation clauses. Cancellation must be made in writing, and the Bureau strongly recommends obtaining a receipt from the Post Office to prove compliance within the cancellation period.

FAIR CREDIT REPORTING

Companies that gather and sell your file information are called CRAs (Consumer Reporting Agencies). The most common type of CRA is the credit bureau. The information CRAs sell about you to creditors, employers, insurers, and other businessess is called a consumer report.

The Fair Credit Reporting Act (FCRA), enforced by the Federal Trade Commission, is designed to promote accuracy and ensure the privacy of the information used in consumer reports. Recent amendments to the Act expand your rights and place additional requirements on CRAs. Businesses that supply information also have the new repsonsiblities under the law.

The three major national credit bureaus are:
*Equifax P.O. box 740241; Atlanta, GA 30374-0241 (800) 685-1111
*Experian (formerly TRW) P.O. Box 949; Allen, TX 75013 (888) 397-3742
*Trans Union P.O. Box 390; Springfield, PA 19064-0390 (800) 916-8800

Anyone who takes action against you in response to a report supplied by a CRA-such as denying your application for credit, insurance, or employment-must give you the name, address and telephone number of the CRA that provided the report.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Union Telephone Company, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 46015925
Report as of November 7, 2009 15:17
Copyright^© 2009 Better Business Bureau