As one of the good guys in an uncertain marketplace, you set the bar for ethical business practices and fair treatment of customers. By becoming a BBB Accredited Business, you agree to uphold your commitment to the BBB Standards for Trust. Read through the standards, and you'll see they probably already mirror your approach to business:
Eight out of 10 consumers prefer a BBB Accredited Business (Princeton Research). Your BBB accreditation is part of the reason customers choose your business over others. Your accreditation provides an extra measure of confidence that your business will treat them fairly.
From time to time, every business encounters disagreements with customers. The BBB dispute resolution process allows both the customer and the business to mediate disputes and, when necessary, include the help of professional arbitrators. A panel of 1,700 trained specialists, predominantly attorneys, partner with the BBB to provide local arbitration hearings. In nearly every case, the customer and the business leave satisfied with the results.
The BBB has developed specific resolution programs for:
As a BBB Accredited Business you agree to exercise truth and transparency in your advertising claims. To further foster truth and accuracy in national advertising, the Council of Better Business Bureaus administers a self-regulatory advertising review process. Advertisers comply with the process because it:
If you have questions or would like more information please contact us firstname.lastname@example.org or 970-484-1348.