BBB Offers Tips if Your Home is Hit by Hail

July 16, 2014

Hail continues to be a recurring character in this summer’s weather drama. And where’s there’s hail, there’s storm chasers, warns Better Business Bureau Serving Northern Colorado and Wyoming.

“Since May, when torrential storms began in our region, roofers have been one of the most-inquired about industries with our BBB,” said Shelley Polansky, vice president of communications. “Summer months are a big time for out-of-state roofing contractors to solicit business door-to-door in neighborhoods hard hit by hail storms.”

If your home incurs hail damage, your BBB offers the following tips:

  • Verify if door-to-door solicitation permits are required in your town or city by contacting your municipality directly. Check out any and all contractors you’re considering using at

  • While most roofing contractors abide by the law, be careful allowing someone you do not know to inspect your roof. An unethical contractor may actually create damage to get work. Try to get at least three quotes from contractors.

  • Do not pay for the job in advance and be wary of any contractor who demands full payment upfront. Make payments to the company, not an individual.

  • Resist high-pressure sales tactics such as the “good deal” you’ll get only if you hire the contractor on the spot.

  • Get a written contract that specifies the price, the work to be done, the amount of liability insurance coverage maintained by the contractor, and a time frame for work to be completed. Require a copy of their current certificate of insurance.

  • Pay by credit card, if possible; you may have additional protection if there’s a problem.

  • Check that the contractor’s vehicle has signs or markings on it with the business name and phone number. An out-of-state license plate may be a red flag to investigate the company further.

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