Exhibit Care at Home Shows

October 04, 2013

If you need fresh ideas for building, remodeling or redecorating your home, fall home shows are sure bet.

They're also the scene of many spur-of-the-moment buying decisions. New cookware? Yes! New countertops? Where's the dotted line? Purchases made at these events, which are not the sellers’ permanent places of business, are subject to the Federal Trade Commission’s Cooling-Off Rule. This means you have three days to cancel for full refunds.

When attending home shows or expos, Better Business Bureau® reminds attendees to walk in with a plan:

  • Know the layout. Visit show websites in advance and locate appealing vendors. Check for discounts and coupons and research vendors at bbb.org or at the show, before striking a deal — BBB’s iPhone app can be helpful.
  • Be picky. Engage interested booth owners by asking questions, collecting pamphlets, business cards and samples; also, get specifics about pricing, return policies and contact information.
  • Avoid impulse spending. Stay on budget by sticking to goals and avoiding high-pressure sales tactics. Pay for expensive merchandise with credit cards and monitor accounts for unauthorized charges.
  • Check registration. Before hiring contractors, check to see if they are registered with the state; registered contractors must have liability insurance, business licenses and bonds.
Start With Trust. For more consumer tips and information, visit wynco.bbb.org.