As freezing temperatures continue, many people are looking for relief by planning spring break getaways, weekend trips across the border or extended vacations in sunny climates.
If this includes you, Better Business Bureau® Serving Northern Colorado and Wyoming advises you to use the same care when making plans through travel companies and online websites as you would when prepaying for any service or product.
BBB offers these tips when booking with a travel agency:
Compare services and do not feel pressured. Be wary if you feel pressured to make an immediate decision or if there is a statement that an offer is good “only if you act now.” Compare services, fees and travel costs from a number of travel companies before selecting the one that best suites your needs..
Be cautious about telephone, letter or postcard solicitations. Be careful of travel solicitations claiming you’ve won a “free” trip that offers “special discounts” on hotels and airfares.
Pay with a credit card. You can get some protection when using a credit card to purchase travel services. If you don’t get what you paid for, contact the credit card company and attempt to get the charges canceled.
Consider investing in travel insurance. Travel insurance can provide protection in the event of an accident, an illness, lost luggage or a cancelled or interrupted trip. Read the insurance contract to understand coverage and exclusions. Investigate trip cancellation policies and determine what they cover to see if it would be worthwhile to purchase the insurance.
Always check the business first. Check out the reputation of the travel agency before doing business with them. Check out free BBB Business Reviews for valuable information.
Get it in writing. Don’t rely on verbal promises from a travel service. Request copies of any brochures and contracts before purchasing your trip package, or making any reservations.
Start With Trust. For more information on consumer and travel tips, visit bbb.org