Current Job Openings:

Dispute Resolution and Advertising Review Counselor

Business Development Consultant

We seek individuals that personify the personality traits that BBB represents:

  • Accessible
  • Insightful
  • Helpful
  • Vocal
  • Trusted

In return, our employees enjoy an opportunity to contribute to advancing trust in the marketplace on a daily basis.


This Equal Employment Opportunity Policy applies to all policies and procedures relating to recruitment, hiring, promotion, compensation, benefits, termination and all other terms and conditions of employment.

It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, national origin, gender, sexual orientation, age, disability or marital status. Discrimination or harassment on any of these bases in the workplace, including business trips and official functions, is unacceptable and will not be tolerated. 


Title:  Dispute Resolution and Advertising Review Counselor
Department: Operations
Supervisor: VP/Dispute Resolution and Operations

SUMMARY: BBB is looking for a motivated and results-oriented person to join our operations team. This position will be responsible for interacting with consumers and businesses to help in resolving marketplace disputes along with coordinating the advertising review program.

BBB seeks individuals that personify the personality traits BBB represents: Accessible, Insightful, Helpful, Vocal and Trusted.

Interested candidates will also agree to commit to BBB’s internal operating values: Accountability, Adaptability, Balance, Collaboration and Excellence.


  • Handling and facilitating conflicts between consumers and businesses to bring about a resolution

  • Coordinating and managing the advertising review program

  • Assisting in reviewing and vetting new accredited business applications to ensure companies meet BBB’s Code of Business Practices

  • Running reports as required to maintain data quality

  • Researching information through the Internet and other mediums

  • Coordinating/supporting special projects as assigned


  • Excellent writing, editing, oral communication, organizational and strategic-thinking skills, including the ability to understand and articulate key business issues

  • Strong time management skills and ability to manage multiple projects in a fast-paced, deadline driven environment

  • Ability to navigate multiple databases

  • Critical thinking and problem solving skills

  • Attention to detail

  • Strong interpersonal and relationship development skills

  • Promotes and adapts to change as needed

  • Willingness to be a self-starter and take initiative on projects

  • Highly proficient in Google Applications and MS Office Applications

  • Ability to work effectively with senior management and outside stakeholders


  • Bachelor's degree in communications or related field

  • Minimum 2-3 years of communications/business experience, preferably in customer service and/or conflict management 

BBB believes our team is our most valuable asset and offers 100% Health Insurance with Life Insurance, paid time off and paid holidays, retirement plan with competitive employer contribution match, after one year. Work is inside an office environment the majority of the time.

To apply, email cover letter and resume to Marcy Sharf, VP/ Dispute Resolution and Operations, msharf@wynco.bbb.org.  Please include your salary expectations and summary of your background in your cover letter. No phone calls please.


Business Development Consultant

Job Summary:
Better Business Bureau® Serving Northern Colorado and Wyoming is looking for a motivated individual to join our business development team. This position will be responsible for determining the eligibility of and extend invitations for BBB accreditation to those companies who meet BBB standards for acceptance. Success in the position requires a results driven mentality with significant time on the phone. This is a full-time, Monday-Friday position - weekends and evenings are not required.

Job requirements include:

  • Adhere to all organization presentation guidelines and policies
  • Deliver presentations in a pleasant, professional and confident manner
  • Must accomplish targeted performance objectives on a consistent basis
  • Must possess general computer knowledge and ability to learn and adapt to internal databases

The ideal candidate will:

  • Be a person of honesty, ethics and integrity
  • Possess strong energy and strong desire to achieve top results
  • Be highly motivated and dependable
  • Possess the ability to effectively manage time and establish priorities

BBB believes our team is our most valuable asset and offers the following:

  • Competitive commission package
  • Unlimited income potential
  • 100% Health and Life Insurance
  • Paid time off and paid holidays
  • Retirement plan with competitive employer contribution match

To apply, email cover letter and resume to Susan McClain, VP/Business Development, smcclain@wynco.bbb.org or mail to Better Business Bureau Serving Northern Colorado and Wyoming, 8020 South County Road 5, Suite 100, Fort Collins, CO 80528.

Contact Us

8020 S. County Rd 5
Suite 100
Fort Collins, CO  80528