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BBB® Accredited Business Seal

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BBB Accredited Business since

Eaton Animal Den

Phone: (970) 454-1700 Fax: (970) 454-1702 231 S Elm Ave, Eaton, CO 80615 http://www.eatonanimalden.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Eaton Animal Den meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Eaton Animal Den include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Eaton Animal Den
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 25, 2006 Business started: 11/01/2004 Business started locally: 11/01/2004 Business incorporated: 11/01/2004 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado State Board of Veterinary Medicine
1560 Broadway Ste 1350, Denver CO 80202
Phone Number: (303) 894-7800
Fax Number: (303) 894-7764
DORA_VeterinaryMedicineBoard@state.co.us

Colorado Department of Agriculture
700 Kipling St Ste 4000, Lakewood CO 80215
http://www.colorado.gov/ag
Phone Number: (303) 239-4100

Type of Entity

Corporation

Business Management
Ms. Valerie Klein, Co-Owner Ms. Dana Shriver, Co-Owner
Contact Information
Principal: Ms. Valerie Klein, Co-Owner
Business Category

Veterinarians Retail Pet Suppliers Feed Dealers Pet Boarding & Kennels Pet Grooming

Products & Services

Eaton Animal Den sells the following brand(s): CET, Chicken Soup for the Soul, Cosequen Cats, Diamond , Eagle Holistic, Earthbath, Kong, Purina Veterinary, Royal Canine Veterinary , Synovi-G Dogs, Taste of the Wild

Eaton Animal Den offers the following product(s): Cat Litter, Collars/Leashes, Dog Toys, Dog Treats, Dog/Cat foods, Dog/Cat Shampoo, Gentle Leaders, Grooming Tools, Joint Supplements

Method(s) of Payment
Cash
Check
Visa
Mastercard
Discover
Care Credit
Industry Tips
Pet Sitter or Boarding Facility? Tips on How to Choose
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.