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BBB Accredited Business since

Advanced Animal Care of Colorado

Phone: (970) 493-3333 Fax: (970) 315-3545 1530 Riverside Ave, Fort Collins, CO 80524 View Additional Email Addresses http://www.advancedanimalcareofcolorado.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This is a full service hospital providing small animal advanced veterinary care. Dog Tales Activity Center provides exercise, grooming, dog and cat lodging, obedience, confirmation, agility training and swimming.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advanced Animal Care of Colorado meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Advanced Animal Care of Colorado include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advanced Animal Care of Colorado
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 14, 2011 Business started: 11/14/2011 in CO Business incorporated 03/23/2011 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado State Board of Veterinary Medicine
1560 Broadway Ste 1350, Denver CO 80202
Phone Number: (303) 894-7800
Fax Number: (303) 894-7764
DORA_VeterinaryMedicineBoard@state.co.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Heather Steyn, Hospital Director
Contact Information
Principal: Dr. Heather Steyn, Hospital Director
Business Category

Veterinarian Pet Sitting Services Pet Day Care Dog Daycare Medicines - Preventative Dogs & Cats Organic/Green Products Pet Services Animal Hospitals Pet Boarding - Dogs Pet Kenneling Services Pet Grooming Pet Training

Products & Services

Advanced Animal Care of Colorado sells the following brand(s): Royal Canin

Method(s) of Payment
VISA, Mastercard, AMEX, Discover, Care Credit, H3, Cash, Check
Refund and Exchange Policy
Royal Canin - fully refundable/exchangeable. Unopened medications refundable.
Service Area
Counties of Larimer, Laramie, Weld, Albany
Alternate Business Names
Dog Tales Activity Center Spire Veterinary Surgery
Products & Services

Royal Canin, veterinary care, grooming, swimming, dog day care, cat and dog lodging, physical rehabilitation, acupuncture, laser, chiropractic, reproduction services

Industry Tips
Pet Sitter or Boarding Facility? Tips on How to Choose
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.