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BBB Accredited Business since

Christie Resorts, Inc.

Phone: (970) 846-9432 PO Box 880156, Steamboat Springs, CO 80488 http://www.christieresorts.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Property management and specializing in short term vacation rentals in Steamboat Springs, Colorado. Board of Realtors Affiliate member.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Christie Resorts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Christie Resorts, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Christie Resorts, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 03, 2010 Business started: 09/01/2006 in CO Business incorporated 06/10/2008 in CO
Type of Entity

Corporation

Business Management
Mrs. Courtney Hill Frackowiak, Vice President
Contact Information
Principal: Mrs. Courtney Hill Frackowiak, Vice President
Business Category

Vacation Rentals Property Maintenance Companies

Products & Services

Christie Resorts, Inc. sells the following brand(s): N/A

Christie Resorts, Inc. offers the following product(s): Short Term Vacation lodging / Property Maintenance Services

Method(s) of Payment
Visa / MC / Discover / Amex/ Checks
Refund and Exchange Policy
PAYMENTS AND DEPOSITS by guest or guest's agent constitutes acceptance and confirmation by the guest and guest's agent of the deposit and cancellation and use policies, restrictions, and additional information given in this Rental Agreement. If a credit card is used by guest or guest's agent for advance deposits or payments, guests and guest's agent hereby agree to have the advance deposits and payments listed in the guest's confirmation charged to the credit card, and further agree that said amounts shall be subject to the deposit and cancellation policies given in this Rental Agreement. Any changes in the deposit and cancellation and use policies are effective only if executed in writing by Christie Resorts, Inc.  The Accidental Damage Insurance of $45.00 is a non-refundable fee that covers the Guest up to $1500.00 in the event of accidental damage to the property.  This policy does not cover excessive linen or cleaning charges.  Guest is responsible for payment of all nights confirmed, regardless of guest's late arrival or early departure date. Guest further agrees that there are no warranties or guarantees on ski conditions and number of runs open, weather condition, snow cover on the ski-in or ski-out access to the buildings. 

CANCELLATIONS by guest or guest's agent must have a cancellation notice from Christie Resorts, Inc. to be valid. If, due to the sale of a unit or natural circumstances beyond its control, Christie Resorts is unable to provide accommodations as provided on this confirmation, Christie Resorts shall at its best efforts try to accommodate the reservation in a different unit or another property of similar quality. However, if Christie Resorts is unable to secure accommodations to fulfill its obligations for this reservation, Christie Resorts shall not be held liable, and agrees to refund all monies prepaid if guest or guest's agent decides to cancel. 

CANCELLATION POLICY:  Reservations cancelled outside Forty-Five (45) days prior to the scheduled day of arrival are subject to a cancellation fee of $200.00 plus any booking fees.  Reservations cancelled Forty-Five (45) days or less will forfeit the entire rental amount paid and dates cannot be moved.     

Service Area
Steamboat Springs

Customer Review Rating plus BBB Rating Summary

Christie Resorts, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.