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BBB Accredited Business since

Starshine Cleaning Company

Phone: (970) 978-5551 4464 Cushing Dr, Loveland, CO 80538

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in carpet and upholstery cleaning; air duct cleaning,  tile and grout cleaning; interior vehicle cleaning and power washing. We also do window cleaning, floor stripping & waxing, janitorial services. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Starshine Cleaning Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Starshine Cleaning Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 15, 2012 Business started: 01/01/1974 in UT
Type of Entity

Sole Proprietorship

Business Management
Mr. Robert M. Hilliard, Owner
Contact Information
Principal: Mr. Robert M. Hilliard, Owner
Business Category

Upholstery & Carpet Cleaning Siding Cleaning Car Upholstery Cleaners Carpet Cleaners Duct Cleaning Companies Air Duct Cleaning Floor Waxing, Polishing, and Cleaning Companies Furniture Cleaners Janitor Service Motor Home - Carpet & Upholstery Cleaning Recreational Vehicles - Carpet & Upholstery Cleaning Steam Cleaning - Automotive Industrial Steam Cleaners Ventilation Cleaners Dryer Vent Cleaning Pressure Washing Companies Pressure Washers Cleaning Services Cleaning Services - Commercial Office Boat Cleaning Industrial Cleaners Tile & Grout Cleaning Upholstery Rug Cleaners

Method(s) of Payment
Cash, check, credit cards.
Products & Services

pressure washing, interior vehicle cleaning

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Customer Review Rating plus BBB Rating Summary

Starshine Cleaning Company has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.