BBB Business Review
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BBB Accredited Business since
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Denver Airport Transportation Company; schedule service to/from DIA and Summit County Destinations; Private service available to/from DIA and all destinations of Colorado!
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A BBB Accredited Business since
BBB has determined that Summit Express meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Summit Express include:
- Length of time business has been operating
Factors that raised the rating for Summit Express include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Robert Roppel, Owner Ms. Jackie Herpel, Owner
Transportation Companies Airport Taxis Shuttle Bus
Refund and Exchange PolicyFull refund if canceled at least 24 hours from the travel date; no refund with in 24 hours of travel date.
Service AreaBreckenridge, Keystone, Dillon, Silverthorne, Frisco, Copper Mountain, Vail, Beaver Creek.
Alternate Business NamesSummit Express LLC
Products & Services
Transportation services from Denver International Airport to all areas in Colorado. Scheduled shuttle service provided daily to Summit County. Private service provided to all destinations.