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BBB Accredited Business since

Summit Outdoor Solutions

Additional Locations

Phone: (970) 217-3926 737 S Lemay Ave Ste A3 Pmb 169, Fort Collins, CO 80524

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Specializing in landscaping, commercial and residential irrigation systems, maintenance and snow removal, hardscaping, retaining walls, water features, lawn and tree care.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Summit Outdoor Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Summit Outdoor Solutions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Summit Outdoor Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 15, 2012 Business started: 06/03/2010 in CO Business incorporated 06/03/2010 in CO
Type of Entity


Business Management
Mr. Matthew Haas, Owner
Contact Information
Principal: Mr. Matthew Haas, Owner
Business Category

Snow Removal Service - Commercial Snow Removal Service - Roof Lawn & Tree Care Landscape Contractors Landscape Maintenance Landscape Contractors - Commercial Tree Service Tree Pruning Companies Hardscapes Sprinkler Companies Paving Stones Water Garden Fountain Suppliers Sprinkler System Dealers Irrigation Consultants Irrigation Systems - Install/Design Irrigation Systems - Maintenance/Repair Snow Plowing Companies

Service Area
Fort Collins, Loveland, Windsor, Wellington, La Porte, Greeley, Evans, Eaton, Berthoud
Products & Services

landscaping, irrigation systems (commercial and residential), hardscaping, patio, decks, retaining walls, landscape lighting, ponds, water features, commercial & residential maintenance, tree & shrub fertilization and tree pruning.

Industry Tips
BBB Offers Tips for Hiring Arborists How to Hire Landscape Pro Tips for Hiring a Lawn Irrigation Installation Contractor Tips on Hiring Lawn-Care Professionals Tips to Ensure Your Summer Party is a Success

Additional Locations

  • 2100 Airway Ave

    Fort Collins, CO 80524

  • 737 S Lemay Ave Ste A3 Pmb 169

    Fort Collins, CO 80524


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/4/2016 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: Called Haas Services DBA Summit Outdoors to fix our sprinkler system. Clock was not working and we showed them leak in valved box. The Service man took days to try to diagnose and fix the problem. Ended up not fixing the problem and someone else had to repair their faulty wiring. They noted 11.5 hours to dig a ditch to install new wire. The ditch is less than 20 feet and literally took about an hour to dig the ditch to lay the new wire in. When Haas Services left - the system still was not working. The wires that were installed were not wired correctly and another guy came out and within an hour rewired the system and it worked. 17.5 hours is also being billed to trouble shoot- which is probably correct - but they never figured out what the problem was and now want $1300. After calling them about the invoice they said they did reduce it several hundred dollars. Would not recommend Haas Services DBA Summit Outdoors.

Desired Settlement: No problem paying for work completed. New Clock $115.22; Ditch Digging and Troubleshooting $400 Total $515.22 That is more reasonable for services

Business Response:

***** **** ******** *************************** *** ****** ******** ****** ************************ ***** **** *** ** **** ** ***** ** ******** *** *** **** * *** ******* **** *** ********* ********* *********

I thought i responded to this. I accept clays offer.

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me.


Clay Crider

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Summit Outdoor Solutions
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)